Our paypal payment statuses are not returning correctly. I went into paypal and turned on auto return and set the return url. I contacted paypal and they said that even thought I had the return url set, it was being over ridden by the software. Here is the email I had them send

As discussed in our call earlier today, your button coding is currently redirecting your customers to another website that is not the location set on your PayPal account which is listed as www.mydomain.com. You will want to contact your 3rd party shopping cart for assistance in determining why they are attempting to forward your customers to another location as opposed to the location on your account.

He said it was going to mydomain, but it had something like Storefront/tabid/99/ctl/ProductDetail... on the end

I set the return url to domain.com. However, our storefront is on domain.com/storefront.aspx. Should it be that page?

This client does have a business account.
Account Type: Business

What I have entered as the return url is
http://www.mydomain.com

They told me they couldn't give me the exact url because it was encoded. Here is what they said

Michael,

Unfortunately, I cannot be sure of the full address because it is encrypted below. From removing some of the encryption, I believe it should look something like this:

Encrypted:
return=http%3a%2f%2fwww.mydomain.com%3a443%2fStorefront%2ftabid%2f99%2fctl%2fConfirm%2fmid%2f512%2fDefault.aspx%3fPayPal%3dSuccess%26rm%3d2

My best guess unencrypted:
return=http://www.mydomain.com/443/Storefront/tabid/99/ctl/Confirm/mid/512/Default.aspx?PayPal/Success/6rm/2

- Josh

I am not able to replicate this on my test system but there are many different configuration options and I may not have my system configured exactly the way you do. Please login to our test site and try to replicate the issue so we can verify if it’s the build or your site:

Here is the link to our demo site:

http://www9.smith-consulting.com/


if you need a userid to the test site please email support@smithcart.com

-Scott

You can configure the www9 test portal just like you have your settings configured on your portal.

-Scott

Do you have a paypal sandbox account you can use?

-Scott

If you configure the primary gateway as paypal standard and not authorize.net with a paypal checkout option do you still have the same issue returning from paypal? If so then you don't need an authorize.net account for the test.

-Scott