RazorCart Maintenance Plan for Upgrades and Support Get access to the latest features and our experienced technicians! This is the yearly package for all of your RazorCart needs. We now offer a subscription to give you access to upgrades and our experienced support technicians standing by to answer your questions. What do you get? We release new versions of the cart frequently with bug fixes, security patches and new features which provide a level of protection for your eCommerce site. You get unlimited access to upgrades throughout the year to keep your eCommerce site running smoothly. You also get access to our Premium Help Desk to answer your support questions. This package includes up to 7 hours of Premium Support and is valid for one domain name. All credits expire after one year of your subscription. Credits do not roll-over into the next subscription period. If you are interested in full website support or Enterprise Maintenance Plans, please contact us for a custom quote.
Smith Consulting will setup and configure your online store for you. We will upload your products, setup your basic store functionality and design, shipping methods, payment methods, checkout options, store settings, etc, and run end to end tests to ensure your store is operating properly and orders are processing successfully. This will guarantee there are no surprises when you go live.
Site Consultation - Smith Consulting will provide you with an initial questionnaire where you fill out information about how you want your online store configured. Based on your answers, our support technicians will configure your online store. Product Upload - Smith Consulting will provide you with a sample spreadsheet to fill out with your product information and import it for you. The product upload includes importing all main product information, such as, product name, sku number, price, description, product images, and categories. Basic Functionality Setup - Our Support Technicians will work closely with you to setup all shipping methods, tax, payment methods, and checkout options based on your specific requirements. Basic Design Setup - If you have a store logo, we will install that for you. If you do not have a logo and you would like to us create one for you, you may inquire for us to send you a quote. End to End Testing - Once we setup all your store features according to your requirements, Smith Consulting will test shipping, tax, cart checkout, order completion, successful payment and email confirmations. This will guarantee your online store is ready to go live.
Once you move forward with the Store Setup package, Smith Consulting will contact you within one business day and provide you with all of the documentation needed to define your online store requirements. Once we have received this information back, your store setup will be completed within 7 business days. This package includes up to six hours of setup and configuration. More complex implementations may require more than six hours. Additional hours will be billable at our standard hourly rate.
Smith Consulting provides a PCI scan solution that helps you adhere to PCI DSS requirements.
Support credits come in 4 different packages; Basic, Business, Professional and Enterprise. With each type of package, you will be granted access to our Support Ticketing System and direct access to support personnel. Support Packages offer the same benefits and level of support - the only difference is the amount of support time and cost:
Standard Support contract holders are entitled to telephone access for critical support queries during normal standard support hours. Premium and Enterprise contract holders are entitled to telephone access for critical support queries on a 24x7 basis.
Every business has unique processes that need to be automated. If our modules take you 80% of the way there, a customization can bridge the gap and deliver the final 20% of requirements you need to get the job done. Our programming team can develop an entire web site, modules, tools and scripts using the latest technology to help reduce your work and improve your bottom line. Our programming services include:
This SSL Certificate enables you and your customers to complete transactions with the assurance that no one else can read or change information as it travels over the Internet. This leads to increased visitor conversion rate, lower Web site abandonment and an increase in average purchase price. This is a subscription and will auto-renew each year. Cancellations must be made 30 days prior to auto-renewal.
Registration Pro Maintenance Plan for Upgrades and Support Get access to the latest features and our experienced technicians! This is the yearly package for all of your Registration Pro needs. We now offer a subscription to give you access to upgrades and our experienced support technicians standing by to answer your questions. What do you get? We release new versions of the Registration Pro frequently with bug fixes, security patches and new features which provide a level of protection for your eCommerce site. You get unlimited access to upgrades throughout the year to keep your eCommerce site running smoothly. You also get access to our Premium Help Desk to answer your support questions. This package includes up to 7 hours of Premium Support and is valid for one domain name. All credits expire after one year of your subscription. Credits do not roll-over into the next subscription period. If you are interested in full website support or Enterprise Maintenance Plans, please contact us for a custom quote.
Ecommerce hosting setup fee. Includes full setup, install and moving your current DotNetNuke website and shopping cart from your old hosting provider to our secure servers.