Hi Kevin,

We are using the UPS Shipping Calculator.

Yes, I was thinking the "Weight Unit of Measure" field was live and would be used in calculating the shipping cost. 

So is my assumption correct that if you use the USPS or CanadaPost Shipping Calculator the weight is entered in ounces on the Product Setup page? If you use the UPS or FedEx Shipping Calculator the the number entered in the Product Setup page is in pounds?

If those assumptions are correct then I need to be able to enter fractional pound entry for a pair of socks. The weight of the pair of socks is 3 ounces which equals 0 .19 of a pound. I see the database field for Weight in table Smith_Products is decimal(12,2) so the database can handle value. When I enter 0.19 as the weight in the Product Setup I get an error message "Please Enter Valid Weight". Can this be corrected, this field use to accept decimals when it was labeled ounces in an older Smith Cart version?

Thanks,
Darren

Kevin,

In an older version of SC we are using the UPS Shipping Calculator and we are able to enter fractional weights.

I believe the programming department has made a mistake when rewriting the code. I think the logical way to calculate shipping would be to add the weights of all items in the cart then round up to the next whole number. You are limiting the usability of the cart to people who only sell items that weight more than a pound each and who need to calculate real-time shipping costs from UPS or FedEx. 

Basically if you sell little round bouncy balls that weigh 1 ounce each and someone orders 48 of them, they will pay for 48 pounds of shipping through UPS or FedEx.

Hoping to help make your great product better,

Darren

Kevin,

I understand the UPS and FedEx requirements of only allowing integers to be passed to calculate shipping cost.

But, let me take you back to the good old' days of Smith Cart version 4.24 (we have this version running for a client right now). Back in the days of version 4.24 only ounces were allowed in the product weight no matter what you picked for your shipping method.

Our client has some products that are 8 ounces and some that are 24 ounces, thus the cart is calculating pounds by dividing the weight by 16 and coming up with 0.5 pounds and 1.5 pounds. My guess is in version 4.24 these weights are being rounded up or cut down to an integer. I assume that if the total shipping weight of an order in cart version 4.24 is less than 1 pound the cart passes UPS or FedEx a weight of 1 pound. I would also guess that if the weight was 1.5 pounds in cart version 4.24 the 0.5 pounds is cut off and only 1 pound is sent to UPS or FedEx. 

Please look at this older code and see if you can provide a hot fix, you've somehow lost functionality in the newer cart versions.

Thanks again,
Darren