Lori,

Under the Admin menu there is an Event Log item, please click on that to view your DNN errors. You can cut and paste the error to the forums and we can try and help. It also helps to list your Smith Cart version, DNN version, and SQL version.

 

Thanks,
Darren

Hi Lori,

At the top of the BuyNow module settings in the "General Store Setup" section, did you set your "Product Detail Page" ?

Thanks,

Hi Lori,

In the Product Details module Settings, have you set the BuyNow page name as well?

Do the products entered through the Cart UI produce the same error?

Is the data you are importing from another SmithCart? If so which versions to and from?

Thanks,

Hi Lori,

If the data is coming from a database other than sql server like a unix platform, mainframe or vsam/isam files the data is most likely stored in a different data format and when exported could include characters that may not be visible in ascii so make sure your data is clean of any special characters before importing.

Make sure that alphanumeric fields that have all numbers (i.e. sku) have a single quote in front of the them as excel converts these fields to numbers or scientific notation in some cases if the number is big enough.

To ensure the correct data format, I suggest first copying to notepad before pasting to the SmithCart spreadsheet to strip characters that may not be visible.

Thanks,

Hi Kevin,

As far as I can tell the XLS file is clean. I reimported and got a new error:

Can't get ModuleId for given module name 'Smith.BuyNow'

Log:

AssemblyVersion: 5.5.1
PortalID: 0
PortalName: Mobility
UserID: 4
UserName: Lori
ActiveTabID: 62
ActiveTabName: DETAILS-TEST
RawURL: /DETAILSTEST.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://mobility.dragonpoint.com/DETAILSTEST/tabid/62/ctl/Module/ModuleId/383/Default.aspx
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 94b444ae-394c-498a-beef-a9573433d30b
InnerException: Can't get ModuleId for given module name 'Smith.BuyNow'
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.MyToolBox.GetModuleIdByName
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Can't get ModuleId for given module name 'Smith.BuyNow' ---> System.ApplicationException: Can't get ModuleId for given module name 'Smith.BuyNow' at Smith.DNN.Modules.BuyNow.MyToolBox.GetModuleIdByName(Int32 tabId, String moduleName) at Smith.DNN.Modules.BuyNow.MyToolBox.GetSmithSettingString(Int32 buyNowTabID, String smithSetting) at Smith.DNN.Modules.ProductDetail.ProductDetails.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: DPWEBSVR2850B

 

Thank you again for your assistance.

Lori

 

 

Hi Kevin,

As I click around the site, sometimes I get this error, "Object reference not set to an instance of an object." and other times I get the, "Can't get ModuleId for given module name 'Smith.BuyNow'" error on all the product details pages of the imported items. It seems to matter which page I am coming from...but I can't really see a pattern.

Can you walk me through how to set the BuyNow Page Name in the ProductDetails modules settings? I believe I have done this already...but maybe I'm mistaken.

thanks!!

 

Lori

 

 

We are having exactly the same problem. We have imported our products using the lates import template. Now when we click on a product we get the same error as above. All our cell formatting is set to text in the xls file. What is interesting is that products with no images work fine.

Here is the error we are getting:

4/16/2012 7:27:43 AM Module Load Exception host ModuleId: -1; ModuleDefId: -1; FriendlyName: ...
ModuleId: -1
ModuleDefId: -1
FriendlyName:
ModuleControlSource:
AssemblyVersion: 5.6.2
PortalID: 0
PortalName: Layers Bed Company ....because every layer counts
UserID: 1
UserName: host
ActiveTabID: 62
ActiveTabName: Purchase
RawURL: /BuyOnline/Purchase/tabid/62/ProductID/2/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://dev.layersbedcompany.com/BuyOnline.aspx?categoryid=1
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.151 Safari/535.19
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 0c27ce58-7adb-4d01-a9d9-459f0723a649
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Containers.ActionBase.get_ActionRoot
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionBase.get_ActionRoot() at DotNetNuke.UI.Containers.ActionBase.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: