I've recently installed Smith Cart and I'm using Elavon as my merchant.  On check-out customers are receiving an error that the 'ssl_customer_code' parameter is not being provided to the merchant provider.  A little research online indicates that this parameter should get passed and probably should be set to '1111'. 

How do I get Smith Cart to pass this value to the merchant?

Kevin,

Here are the versions:

DNN Version: 06.01.02 (98)
SmithCart version: 4.87.0

I'm using Elavon Virtual Merchant as the gateway.

I see that the developer's guide lists it as not required, but I also see that other cart providers seem to have the same issue with this field being missing.  I can't tell if the field should just be the customer number from the cart system (I think that would work) or something else.

Strangely it doesn't appear that it is always a problem.  I have a few customers who always get the error (tried multiple times with multiple cards), but I have had two customers that did successfully purchase (and never saw the error at all).  I'm not certain that there's a correlation (not enough purchases yet to say it's significant), but it appears that the failures are always with non-US based customers.

I just verified your super-user account is still set up.

Kevin,

I'l take a look again, but didn't see any way to disable it.    I did receive another failure this afternoon, this time from an in-country buyer, so that appears to have been a red-herring.  It may be the card type is what is requiring it.

Any feeling on when the "ssl_customer_code" might get added into Smith Cart (even if I get the check turned off, lowering fees is always good)?