HomeHome Product Discus... Product Discus...SmithCartSmithCartInput string was not in a correct formatInput string was not in a correct format
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2/17/2012 6:04 AM
 

Our website is getting the following error on the page that the Buy Now module is installed. 

AssemblyVersion: 5.6.7
PortalID: 0
PortalName: Flags2020
UserID: 1
UserName: host
ActiveTabID: 64
ActiveTabName: Products
RawURL: /Products.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.flags2020.com/Products/tabid/64/ctl/BuyNowSettings/mid/395/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB7.2; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; InfoPath.1; .NET4.0C; .NET CLR 1.1.4322; .NET4.0E)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 81b88c99-9e4a-4267-8f45-c0bc6b310bd3
InnerException: Input string was not in a correct format.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Number.StringToNumber
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Input string was not in a correct format. ---> System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at System.Convert.ToInt32(String value) at Smith.DNN.Modules.BuyNow.ProductsList.bindDtProductList() at Smith.DNN.Modules.BuyNow.ProductsList.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: GENERIC104

 

I'm not sure what was done prior to this error but I know the user was trying to play around with styles at the product level?  Anyway, as soon as you pick the page, the error comes up and we can't do anything.  We have other pages where we reference the data and those are coming up OK.  We can also click on a product and go to the product details page, add to cart, view the cart ... haven't gone any further.

DNN v 5.6.7

SmithCart v 4.66.0

website: http://www.flags2020.com, click on Products menu item and the error comes right up.

We also have the Smith.CategoryMenu module on the same page.

Please advise ASAP as they can't get to their store admin menu to review purchases, etc.

Thank you.

 
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2/17/2012 3:58 PM
 
Hi Gigi,

Sorry to hear about your trouble, I tried to take a look at your site but was unable to view the "Products" menu selection, I believe it must be hidden. Since the Cart was working until a certain point when "the user was trying to play around with styles at the product level", I cannot be certain what is causing this issue without knowing what was changed on your site.

Do you have a backup point to restore from?

Thanks,
 
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