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6/3/2010 9:33 AM
 
David Amm
10th Level Poster


Joined: 5/10/2010
Posts: 67

Order confirmation is successfully sent to customer but not to administrator - even when I set the admin and customer email addressed as same value. The basic settings look right and I'm experiencing the same thing on 4 separate installations. Any suggestions?
 
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6/3/2010 10:11 AM
 
David Amm
10th Level Poster


Joined: 5/10/2010
Posts: 67

I've just been through logs on the SMTP server. It looks like the admin emails are being sent to the Website Administrator email address rather than the Store Email address.

Is this by design? If so, how do I deal with multiple website administrators? What if the store administrtor is not the same person as the website administrator?
 
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6/3/2010 12:04 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

What version of the cart are you running?

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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6/3/2010 12:20 PM
 
David Amm
10th Level Poster


Joined: 5/10/2010
Posts: 67

2.64 and 2.88 - all on DNN 5.2
 
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6/3/2010 1:31 PM
Accepted Answer 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

In those earlier versions the cart was sending the admin confrimation email to the portal administrator. I know in v2.91 the cart uses the "Send To" email address.

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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