Hi Guys,

I am having problems with the My Account Module on an existing Clients site, it has not worked since I first installed back around Ver. 4.67.  Now I have just upgraded this site to use Ver. 4.90 of Smith Cart.

I still cannot get the My Account Module to function at all, no Orders are displayed for Customers at all when you go to the page and he Search Feature returns nothing even though there are plenty of Orders for the Customers I am testing with.  This intallation is running Smith Cart 4.90, DNN 6.00.02 .Net Framework is 4.0.

I also setup a sandbox install for testing using Smith Cart 4.90.  In the sandbox environment I am running DNN 6.1.3 .Net 4.0 Framework.  In the sandbox environment I have a test user with 3 Orders in the system.  When I go to the My Accounts Page it only displays the 1st Order that I entered for the test user not all 3.  Here as well the Search Feature does not work here either for any criteria.

In both cases in the My Account Settings I have the Cart pointing to the Buy Now Page.

 

Hi Kevin,

I logged into the test portal using the credentials you sent me. I placed Order, Invoice # 40, then I clicked on "My Account" in the Menu Bar. It displayed a list of 6 Invoices including the one I just placed.

However, when I clicked on "Select" on any of the Invoices on that page I got a blank "My Accounts" page with only the Search fields displaying on it. Then if I attempt to do a Search say by State=CA or anything else you get nothing.

Now here is what is weird, sometimes when you click on My Account in the Menu and get the list of 6 Invoices the only link that works on the page is the Invoice Link. It will display a copy of the Invoice. However, here as well the Search does not work at all just like in my scenario.

But sometimes it will work when you click on "Select" other times the only time I can get changes to take affect is if I change the # of "Records" per page to display.

Sometimes if you change the number of record on the page it will come back and tell you "There are no orders in your account." and display nothing then sometimes even though it says that, it will list the 6 Invoices. So you obviously have some bugs in this Module.

Try this, If you get a list of all 6 Invoices on the page then do a Search for State=California and then change the # of Record on the page.

I have some screen shots I will email you so you can see the results I am getting along with an Error Message.