HomeHome Product Discus... Product Discus...SmithCartSmithCartCustom ChangesCustom Changes
Previous
 
Next
New Post
5/27/2010 11:52 AM
 

Sir.

1. Is there way to ad trans ID. from Authorizenet To the invoice?
2. Can we switch the ship and billing one the invoice so that billing on the left and not the right?
3. How does a customer that has recurring bill update their C.C. Data ?
JC Support
 
New Post
5/27/2010 12:18 PM
 

1. Is there way to ad trans ID. from Authorizenet To the invoice?

Currently the cart emails the order id generated by the cart in the email confirmations and does not email the transaction id from authorize.net. We would have to add a new token for the email confirmations in order to support this requirement.


2. Can we switch the ship and billing one the invoice so that billing on the left and not the right?

Which invoice are you referring to the email confirmation or the invoice created in the manage orders from the store admin menu?


3. How does a customer that has recurring bill update their C.C. Data ?

Right now in the cart their is no way for the customer to update their credit card for recurring billing if their credit card has declined or if they want to use a different credit card. You will have to get the new credit card from the customer over the phone then login to the authorize.net virtual terminal and update the customer Automated Recurring Billing (ARB) record with the new credit card info.


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
6/7/2010 10:35 AM
 

2. it is the e-mail conformation sent to the vendor/ site owner..

3. we are not seeing any recurring on the Authorize vitual terminal not sure the cart is setting them up right please help. is the cart setting a new account for each customer?

 
New Post
6/7/2010 1:36 PM
 

2. Yes, you can we switch the ship and billing on the email confirmation invoice so that billing on the left and shipping is on the right. The email templates are html templates located off your portal root directory in /desktopmodules/smith.buynow/. Depending on how you have configured your cart settings you will be using one of the following three templates:

  1. OrderTemplate.htm – standard email template
  2. SHOrderTemplate.htm – email template used when shipping and handling is combined
  3. OrderSurchargeTemplate.htm – email template used when surcharge is enabled in the cart


Open up the appropriate template and change swtich the billing and shipping in the html table.

 

3. Can you post a screen shot of your cart settings (gateway section) and the product setup (recurring billinng section) so I can see how you configured the recurring billing.

 

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartCustom ChangesCustom Changes