Can't Change Main Product Photo - SmithCart

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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
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SmithCart

Can't Change Main Product Photo

6/7/2010 10:52 AM

Art Hendela

Joined: 4/5/2010

Posts: 148

Can't Change Main Product Photo

I changed the color of the main picture for one of my ScrenFlex products. I browsed and updated. I cleared browser memory and history. I cleared DNN Cache and restarted the application. I still get the lighter colored product picture. How do I actually change this?

6/7/2010 11:54 AM

Art Hendela

Joined: 4/5/2010

Posts: 148

Re: Can't Change Main Product Photo

I just upgraded to 2.92 and it still happens. I can't seem to change the main picture.

6/7/2010 1:20 PM

Scott Kelly

Joined: 3/11/2010

Posts: 1979

Re: Can't Change Main Product Photo

It looks like its just not refreshing the thumbnail image on the product setup page right after you save. If you navigate to the product list and details page you will see that the image actually has saved. Then if you go back into the product setup page the new image will be there. I have sent this to programming to fix the refresh.

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

6/7/2010 1:46 PM

Art Hendela

Joined: 4/5/2010

Posts: 148

Re: Can't Change Main Product Photo

You are right that the proper picture is on the detail page, but when I go back it does not refresh. Looking forward to the next fix.

6/7/2010 3:50 PM

Scott Kelly

Joined: 3/11/2010

Posts: 1979

Re: Can't Change Main Product Photo

The hotfix for the product image refresh issue on the product setup page is attached just copy the dll in the zip to your \bin folder. As alsways please backup before copying or installing anything new to your site.

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

6/9/2010 11:07 AM

Art Hendela

Joined: 4/5/2010

Posts: 148

Re: Can't Change Main Product Photo

I updated the DLL and the product picture is not refreshed. Any other ideas?

6/9/2010 11:13 AM

Scott Kelly

Joined: 3/11/2010

Posts: 1979

Re: Can't Change Main Product Photo

Try resetting iis

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

6/9/2010 11:17 AM

Art Hendela

Joined: 4/5/2010

Posts: 148

Re: Can't Change Main Product Photo

I am in a shared hosting environment and have restarted the application from within DNN and cleared cache. Anything else under my control?

6/9/2010 11:20 AM

Scott Kelly

Joined: 3/11/2010

Posts: 1979

Re: Can't Change Main Product Photo

If you make a change to your web.config and save it sometimes that forces iis to recycle. You can just add a comment or something to the web.config and save it.

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

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Can't Change Main Product Photo

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Item(s): {{minicart.countCart().Number | number : 2}}

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