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5/21/2012 5:11 PM
 
Marcus Eddy
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Joined: 9/1/2011
Posts: 24

Hello

I am creating 2 zones, 1 for international (all countried outside of Australia) and National (Australia Only).  When creating the International zone i select all countries except Australia in the left listbox and transfer them to the right list box.

I then update the zone.

When i go back to edit the zone again the bulk of the countries are no longer allocated only the top 17 items

Is this a known bug or am i doing something wrong?

I'm using version 4.99

Cheers Marcus
 
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5/21/2012 10:16 PM
 
Marcus Eddy
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Joined: 9/1/2011
Posts: 24
I noticed further issues similar here https://www.smith-consulting.com/Forums/forumid/1/threadid/11080/scope/posts.aspx
 
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5/22/2012 2:44 PM
 
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Joined: 1/1/0001
Posts: 0
Hi Marcus,

The issue of 17 Countries being saved in a Shipping Zone has been addressed and the resolution will be available in the next release of the Cart.

Thanks for your feedback!
 
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5/22/2012 5:26 PM
 
Marcus Eddy
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Joined: 9/1/2011
Posts: 24

Thanks Kevin,

Will this also mean that on the checkout page if the user puts in a country in the shipping address that the shipping methods will filter correctly to only those available in that Zone.  This does not currently appear to occur.

Example:

Store is in Australia and Zone Shipping By Quantity is in use.

2 Zones, International and National are set up

2 shipping methods International Air  & Express Parcel

In the By Quantity area All the International Zone pricings have the shipping method set to International Air & all National Zone pricings have Express Parcel set as the shipping method.

In the checkout process the user has entered in the country US for their shipping address therefore the only shipping method shown in the Shipping Method Dropdown should be International Air but it is showing both international air and Express Parcel.

Hope this makes sense

Cheers Marcus
 
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6/15/2012 12:43 PM
 
Dustin Peterson
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Joined: 2/29/2012
Posts: 42
I am having same issue as Marcus is above in this thread. The user is able to see all Shipping methods even if the shipping method is in a zone that does not match their address. Any help on this would be appreciated.

Thanks
Dustin
 
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6/15/2012 2:22 PM
 
Dustin Peterson
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Joined: 2/29/2012
Posts: 42

Well this issue was solved by selecting Zone shipping by Quantity in the cart settings, however, it seems that the only countries that it works for is US and Canada. Any other country it won't let you calculate shipping and just gives error saying "Please enter a valid country / region" when there is a valid country selected and some countries don't require regions.
 
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6/15/2012 11:32 PM
 
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Posts: 0
Hi Dustin,

I was able to replicate the issue of when using Zone Shipping by Quantity, if the user enters a country other than the US or Canada the message "Please enter a valid state/region and country." will be displayed preventing you to proceed to the next step. I have sent this issue into programming and will postback to this thread as soon as an update is available.

Thanks for reporting the issue!
 
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7/29/2012 4:16 AM
 
Rodney Hurley
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Joined: 7/26/2012
Posts: 30
Hi Kevin,

I am running V5.00 and am having the same issue with Custom methods by weight and Zones by weight.

regards
Rod
 
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7/30/2012 4:36 PM
 
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Posts: 0
Hi Rod,

This issue is currently in programming. We will do our best to resolve this in the next release of the Cart and I will postback to this thread as soon as an update is available.

Thanks,
 
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7/31/2012 1:36 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979
Hi,
To fix the zone shipping by quantity issue please open the stored procedure titled "Smith_ListShipMethodsByZoneByQty" and remove "State" from the where clause as highlighted below:

ELSE
          IF EXISTS(SELECT * FROM dnn_Smith_ShippingByQuantity s inner join dnn_smith_shipzone z on s.ZoneID = z.ZoneID WHERE z.Country LIKE '%'+ @Country +'%' and s.portalid = @PortalId)
 SELECT sm.ShipMethodID,sm.ShipMethodName + ' -- $' + LTRIM(STR(s.price + s.Price * (sm.SurchargePercentage / 100) + sm.SurchargeAmount, 10, 2)) as myShipMethod
FROM dnn_Smith_ShippingByQuantity s
left outer join dnn_smith_shipmethods sm on s.shipmethodid = sm.shipmethodid
inner join dnn_smith_shipzone z on s.ZoneID = z.ZoneID
where s.shipmethodid is not null and @QuantityTo >= QuantityFrom and @QuantityTo <= QuantityTo AND z.Country LIKE '%'+ @Country +'%' and s.portalid = @PortalId


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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11/5/2012 9:54 PM
 
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Posts: 0
This issue has been resolved in the release of Cart v.5.20.

Thanks for reporting the issue!
 
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11/7/2012 7:49 AM
 
Jeremy Close
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Joined: 12/7/2010
Posts: 39
We are having an issue with the 4.99 store and the limited number of items (or characters) allowed in the zones.Is there a way to fix this limit without upgrading? We are happy with the 4.99 version and see no reason to upgrade other than this error.Please let me know what can be done to remove the limit on the Zone shipping fields.
 
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11/9/2012 7:15 PM
 
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Joined: 1/1/0001
Posts: 0
Hi Jeremy,

If you would like our support department to provide a custom hotfix for SmithCart 4.99, please submit a Quote Request using the following link: http://www.smith-consulting.com/services/requestaquote.aspx

Or to fix the zone shipping by quantity issue please open the stored procedure titled "Smith_ListShipMethodsByZoneByQty" and remove "State" from the where clause as highlighted below:

ELSE
IF EXISTS(SELECT * FROM dnn_Smith_ShippingByQuantity s inner join dnn_smith_shipzone z on s.ZoneID = z.ZoneID WHERE z.Country LIKE '%'+ @Country +'%' and s.portalid = @PortalId)
SELECT sm.ShipMethodID,sm.ShipMethodName + ' -- $' + LTRIM(STR(s.price + s.Price * (sm.SurchargePercentage / 100) + sm.SurchargeAmount, 10, 2)) as myShipMethod
FROM dnn_Smith_ShippingByQuantity s
left outer join dnn_smith_shipmethods sm on s.shipmethodid = sm.shipmethodid
inner join dnn_smith_shipzone z on s.ZoneID = z.ZoneID
where s.shipmethodid is not null and @QuantityTo >= QuantityFrom and @QuantityTo <= QuantityTo AND z.Country LIKE '%'+ @Country +'%' and s.portalid = @PortalId

Please let me know if there is anything else that I can help you with.

Thanks
 
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