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8/24/2012 6:16 AM
 
I have free shipping methods set up on 2 of our products.  When those products are selected, it doesn't show you shipping methods on the check out page because it's free shipping.  When an order is over $50, I also have it set to provide free shipping, BUT on the check out page - it still shows you the shipping methods and the calculate shipping button is still available.  If you go through the check out - the shipping is free, but that button shouldn't be there because it's not for the others that have been set up with free shipping with a custom shipping method.  Has anyone else had this issue?

The site is www.bakeryonmain.com - the free products are true bars and oatmeal. 
 
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8/24/2012 7:51 AM
 
I too have noticed this on my own test server and I see from your website the similarities. That form shows up on Checkout regardless of a product exceeding the limit of the "Free Shipping on Orders above" amount because Shipping and Handling Setup is set on Shipping Calculator.

This should be patched to not have the form visible="false" if the Order price for free shipping is met.

While you can still continue to the next step on the cart without clicking the Calculate button, sometimes the customers will not understand this.
 
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8/27/2012 2:26 PM
 
Hi Guys,

In order to help troubleshoot the issue we need the following:

1. Which version of Smith Cart are you currently running?

2. Which version of DNN are you running?

3. Screen shots of your BuyNow settings; General, shipping and tax sections.

4. Screenshots of your MANAGE SHIPPING screens in the Store Admin Menu

5. A screenshot of the Product Setup screen of the product in question.

Thanks,
 
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