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9/18/2012 9:45 AM
 
Jessica Patzer
No Ranking

Joined: 9/18/2012
Posts: 3
Hi!

It's my understanding that the product description tabs should appear on product detail pages. I've gone into the Product Details module settings and made sure "Hide Tabs" is unchecked (found under "Tab Setup"). There's got to be something I'm missing, I know I've gotten them to appear before...

I'm running v4.99 if that helps.
 
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9/18/2012 5:17 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979
Hi Jessica,
In the product setup screen did you enter the tab name and descriptions for your products?

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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9/19/2012 8:01 AM
 
Jessica Patzer
No Ranking

Joined: 9/18/2012
Posts: 3
Hi Scott! Thanks for the response.

Yes, both are set.
 
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9/20/2012 10:17 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Jessica,

Which version of DNN are you currently running?

Is this a new install of the Cart or did this issue just start occurring recently?

Thanks
 
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9/21/2012 7:19 AM
 
Jessica Patzer
No Ranking

Joined: 9/18/2012
Posts: 3
Hi Kevin,

It's a new install and, as stated in my original post, I'm running version 4.99.
 
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9/21/2012 11:03 PM
 
No Ranking

Joined: 1/1/0001
Posts: 0
Hi Jessica,

I just tried to re-produce this issue on my test portal and was unable to recreate the behavior you reported, however I may not have the exact same configuration as you. I would like to have you login to one of our public test portals and configure the cart the way you have your cart configured and try to replicate the issue. This will determine if the issue you are reporting is with the latest version of the cart or an issue with your specific dnn portal/cart install.

Please send an email with a link to this post to kevin@smith-consulting.com and I will provide you with credentials to login.

Thanks,
 
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