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10/25/2012 9:14 AM
 
We have added a Product Level Coupon.  20% off of one product, Active, Expiration 10/31/12 and did not check the box for discount first recurring payment only. We have checked the box to discount item in kit and the max use to 6.  I have specified the Product, there is no max use, I have set the Max Use per customer as 6 and shipping amount as -1 because there is no discount on shipping.

Our product (1 SKU) has two variant groups, size and color.  If I place the item in my cart and buy more than 1 of the same size and same color, the coupon works as it should, I get the 20% off all of those products.

HOWEVER, if I choose the same products but add it with different variants selected only the first product in my cart receives the discount.  So could have 6 products in my cart with the same sku but may be in different sizes and/or colors and only the 1st one is receiving the 20% discount.

 
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10/25/2012 9:01 PM
 
Hi Darren,

Which version of the Cart and DNN are you currently running?

Please also include a screenshot of your Coupon setup screen.

Thanks
 
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10/26/2012 6:34 AM
 
DNN: 6.02.03
Smith Cart: 5.0 (We have tried to run the upgrade twice this week and it breaks our cart.  The first time we tried we got an error message that the license was not valid and the product disappeared.  The second time we tried the upgrade went through one line successfully but error occurred in the second line.)




 
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10/26/2012 4:35 PM
 
Hello,

When upgrading from 5.0 to 5.20 and your products are not displaying, please follow the steps found in the following Upgrade Notes post to resolve the issue: http://www.smith-consulting.com/Forum...

We also provide an Upgrade Service which is available at the following link: http://www.smith-consulting.com/pd/Pr...

Regarding the coupon issue you are reporting, if you are using a Product Level Coupon the "Discount Item In Kit" and "Max Uses Per Customer" in the Order Level Coupons section does not apply to the Product Level Coupon. If you would like to apply the same functionality as the "Discount Item In Kit" for an Order Level Coupon but instead apply the feature at the Product Level we would need to program this ability. If you are interested in sponsoring a portion of the development to move this enhancement into programming, please submit a Quote Request at the following link: http://www.smith-consulting.com/servi...

Thanks
 
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