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12/7/2012 4:56 PM
 
USING:
DNN 6.01.05 , sql server mgmt express , .Net 4.0
Smith Cart 4.92
Using Zone / Qty shipping

Having issues:
-Error message 'Please enter a valid state/region and country." on int'l orders even when correct region is entered.
-Dropdown shows all methods of shipping, including invalid (ie USPS for int'l zones)
-In Manage Order section, US & Int'l orders are coming through multiple times - sometimes without a product listed in the order details. And sometimes we are not getting the Order confirmation email.

Question:
I have seen post saying solution is in version 5.2, but it appears 5.2 requires higher level of DNN. Can I upgrade with my current version of DNN? I'm not in a position to upgrade the DNN at this time.
If not, what else can I try? What combinations of shipping work in this version that allow me to ship products that are different (by category, weight, price, etc) to US and Int'l.

Thanks
 
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12/10/2012 3:55 PM
 
Hi Sean,

The minimum DNN version required to run SmithCart v5.20+ is DNN 6.1.5 so you should be okay upgrading to the latest version of the Cart.

Important: When upgrading, it is always recommended that you first do the upgrade in a test environment and make sure you have a full backup before installing on your live site in case you need to rollback.

Please also see the Upgrade Notes available at the following link: http://www.smith-consulting.com/Forum...

We are also available to assist you with the upgrade of your Cart. If you would like our techs to perform the upgrade of your Cart to the latest version and get your store back up and running quickly please see the Module Upgrade service available at the following link: https://www.smith-consulting.com/pd/P...

Please let me know if you have any questions.

Thanks
 
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