Hi Chris,

Have you set the BuyNow Page Name in the Product Details module settings?

Are there any errors being logged to your DNN Event Viewer?

Try doing the following to see if it fixes the issue on your site:

1. From the store admin menu, click on the page template button to go into the page template editor and delete all your page templates.
2. In file explorer, navigate to your \portals\[portalid]\smithcart\tenplates folder 
3. Delete all the files in the \portals\[portalid]\smithcart\templates folder
4. Reset iis and restart the application from the dnn host menu
5. Go to product listing page and see if your products are displayed.

Please post back with an update.

Thanks

That did not resolve my problem. 
First I went to the Template manager where there were no templates listed.
Next I checked the SmithCart > Template folder and there were templates there, I deleted them.
Then I went to Plex, the web site manager for my hosting service, and recycled the application pool.
Then I went back to dnn and restarted the application.
Then I went to the store page (Gallery on my site) and clicked one of the product pictures.  The url when I mouse over an item is: " http://www.artoflouisiana.com/"
"Gallery/ProductDetails/tabid/92/ProductID/2/Default.aspx"

Once again I got the same error.  Thinking it was now necessary I went back and added the templates back into the site.  Still no "details".  I think I will try to remove the templates again and do a reinstall on the site to see if they get recreated or not.
This is the Event Log error:

ModuleId: 452

ModuleDefId: 130

FriendlyName: Smith.ProductDetail

ModuleControlSource: DesktopModules/Smith.ProductDetail/ProductDetails.ascx

AssemblyVersion: 6.2.2

PortalID: 0

PortalName: Art of Louisiana

UserID: 1

UserName: host

ActiveTabID: 92

ActiveTabName: Product Details

RawURL: /Gallery/ProductDetails/tabid/92/ProductID/2/Default.aspx

AbsoluteURL: /Default.aspx

AbsoluteURLReferrer: http://www.artoflouisiana.com/Gallery.aspx

UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: c9d01dd6-9bb3-457c-bc1e-26cd567bfbf5

InnerException: Object reference not set to an instance of an object.

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: Smith.DNN.Modules.ProductDetail.ProductDetails.g

StackTrace:

Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.ProductDetail.ProductDetails.g() at Smith.DNN.Modules.ProductDetail.ProductDetails.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Source:

Server Name: WEB26

Hi Chris,

I would like to make sure you are on the latest cart release.

Please download and upgrade to the latest Cart version from the Downloads page;

Full Cart Downloads - Click Here

Trial Downloads - Click Here

If you do not have access to the Cart Downloads Page, please send your Username and OrderID to licensing@smith-consulting.com and we will provide you with access.

Upgrade Note: When upgrading, it is always recommended that you first do the upgrade in a test environment and make sure you have a full backup before installing on your live site in case you need to rollback.

Hi Chris,

I just checked your user on our site and it looks like you don't have an email address entered so you must have not entered an email address when you registered for our site on 10/30/2011. I have just updated your profile with the address you submitted a Help Desk Ticket with so you should now receive notifications of forum responses. If you would like a different address please edit your user profile.

Regarding the error you are receiving on the Product Details page, I think we are over-complicating the steps necessary to get your store back up and running. In the future when upgrading to the full version of the Cart, it is not necessary to install the module. After requesting license keys, our licensing Dept. will provide you with your keys to upload to your portal and convert your Cart to the full version.

Please take the following steps to get your back up and running properly:

1. Perform a clean installation of the Cart using the following link - Click here
2. Download the Full version of the Cart from the Cart Downloads page - Click here
3. Install the latest Full version of SmithCart (Do not install the Trial)
4. Configure the Cart Settings
5. Test

If still experiencing issue on the Product Details page please take the following steps:

1. From the Store Admin Menu, click on the Page Template button to go into the page template editor and delete all your page templates.
2. In file explorer, navigate to your \portals\[portalid]\smithcart\tenplates folder
3. Delete all the files in the \portals\[portalid]\smithcart\templates folder
4. Reset iis and restart the application from the dnn host menu
5. Navigate to the Product Details page and see if your products are displayed correctly.

Please let me know if you have any questions.

Thanks Chris, glad I could help! Have a great holiday yourself!