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1/7/2013 3:15 AM
 
Hi,

We are running version 5.28.0 of smith cart. When we configure "manual" as the primary payment gateway and "accept paypal standard" as a secondary option the 2 radio buttons showing the payment options is outputted correctly on the payment method page during checkout. Selecting Paypal works as expected however the manual leads to an exception every time. See below:

InnerException: Object reference not set to an instance of an object.

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: Smith.DNN.Modules.BuyNow.Step2.ibNext_Click

StackTrace:

Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Step2.ibNext_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

 
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1/7/2013 6:02 PM
 
Hi Nigel,

Have you setup Payment Methods and Payment Zones for the Manual Payment Gateway?
 
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1/14/2013 4:38 AM
 
Hi,

That corrected the issue thanks.
1 final question for the "manual" payment gateway we have specified custom text under the fields "Step 2 Page Label #1:" and this outputs as expected in the checkout process. We have also added text under the field "email message", however this is not included in the email sent to the store owner or customer, I have looked in the documentation however I cant see what token I need to use to output this in the order confirmation email?
 
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1/15/2013 2:52 PM
 
Hi Nigel,

The email Token for the Email Message is [PAYMENTMETHODINSTRUCTIONS]. I will also update this in the Cart Manual.

Please let me know if you have any questions.

Thanks!
 
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