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1/24/2013 6:50 AM
 
I'm running Smith Cart 5.3 and DNN 6.02.05. I have my cart set to charge taxes in FLORIDA only at a rate of 7%. However, when someone with a Florida address is checking out, it shows the tax as %0 and is not charging tax. I don't have any items set to be tax exempt either. Any ideas on what's going on?
 
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1/24/2013 9:58 AM
 
Here are the screenshots of settings and the cart before and after entering shipping information.

Tax Settings



 Item Settings



Cart BEFORE entering Shipping Address info




Cart AFTER entering Shipping info
 
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1/25/2013 8:29 AM
 
Are you in the tax exempt role?
It looks like your settings are correct, but you may try turning off the "Tax exempt by role" just to eliminate that as being a possible issue.
 
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1/25/2013 8:30 AM
 
Oh... additionally, I see that you have filled in the taxable amount and tax rate in the product info. Those should be left blank, otherwise it over-rides on a per-product basis.
 
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1/25/2013 3:35 PM
 
Hi Guys,

We received the following from Randy this morning:

Upgraded from 5.0 to 5.2 (or maybe it was 5.25). I kept messing around
with the settings today, enabling and disabling the tax, clearing the cache
on my site, etc. and it's finally working now. It's calculating tax like it
should be.
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartNo tax being charged when it should beNo tax being charged when it should be