Credit Card Dropdown not showing cards

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Credit Card Dropdown not showing cards

2/15/2013 11:18 AM

John Clark

Joined: 5/14/2010

Posts: 89

Credit Card Dropdown not showing cards

See http://www.screencast.com/t/YGc7TpHNT. No show when checking out. We've tried using PayPal and Authorize.net. Using DNN 6.2.2 and SC 5.22. We've done a number these and this one worked previously, now stopped. We're debugging with little success.John

2/15/2013 3:08 PM

Joined: 1/1/0001

Posts: 0

Re: Credit Card Dropdown not showing cards

Hi John,

Have you configured your Payment Methods and Payment Zones?

2/15/2013 5:30 PM

John Clark

Joined: 5/14/2010

Posts: 89

Re: Credit Card Dropdown not showing cards

Yes, method is PayPal and all states in the USA and Canada are set up in zones.

2/15/2013 7:41 PM

Joined: 1/1/0001

Posts: 0

Re: Credit Card Dropdown not showing cards Modified By on 2/15/2013 7:42:02 PM

Hi John,

PayPal is a payment gateway option, not a Payment Method. Which PayPal gateway are you using in your store?

Please also provide screenshots of the following screens:

Payment Gateway Setup
Manage Payment Zones
Manage Payment Methods

Thanks

2/18/2013 1:05 PM

John Clark

Joined: 5/14/2010

Posts: 89

Re: Credit Card Dropdown not showing cards

Shot 1: http://www.screencast.com/t/ZLClkIfi
Shot 2: http://www.screencast.com/t/tnatynQLh3
Shot 3: http://www.screencast.com/t/oXpQAUBN

When we choose PayPal, we've never before added Payment Methods also. Is that new? Nothing there currently.

2/18/2013 1:14 PM

John Clark

Joined: 5/14/2010

Posts: 89

Re: Credit Card Dropdown not showing cards

I added the Methods, now it appears.

Thanks,
John

2/18/2013 1:18 PM

John Clark

Joined: 5/14/2010

Posts: 89

Re: Credit Card Dropdown not showing cards

I guess not fixed, we're using PP standard so the card information should be on the PayPal site, not the websites. Thus, refused to accept. Missing something else.

2/18/2013 1:51 PM

Joined: 1/1/0001

Posts: 0

Re: Credit Card Dropdown not showing cards Modified By on 2/18/2013 1:52:01 PM

Hi John,

I noticed you are using the Single Page Checkout option as well as PayPal Standard. Currently, the PayPal Standard gateway hasn't been programmed to work with the Single Page Checkout feature. I recommend disabling Single Page Checkout to use PayPal Standard or we are also available to program PayPal Standard to work with Single Page Checkout. If you would like to receive a fixed quote to move this item into programming please submit a Quote Request at the following link: http://www.smith-consulting.com/servi...

Thanks