I'm trying to export our products using the product export feature. We do not get a confirmation when we try to export, it just sits there and eventually we lose connection or it times out. Can someone point me in the right direction as to what is going on here?

Thanks

Running SmithCart 5.26
DNN Version 07.00.00

Hi Laura,

Since the only difference between your test site and your live site is the server it is being hosted on indicates that the issue is most likely caused by your hosting environment.

Some of the possible reasons there is an error in your portal:

A. Most Likely

• A conflict with another DNN module in your portal being poorly written and could be the cause of the issue
• DNN portal issues – this could be caused by upgrading your DNN portal to a new version, corrupt dlls or many other things.
• Incorrect web.config configuration

B. Less Likely

• SSL issue
• IIS Config issues
• URL rewriting
• Security software blocking
• etc, etc