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6/28/2010 8:58 AM
 
Rheebo
10th Level Poster


Joined: 6/4/2010
Posts: 59

Here are a couple of things that I found in the cart. When I use the shipping calculator, it works fine on the first pass. However, If I change the order qty on the checkout page, the shipping does not automatically recalculate. I need to click the change address button and force the recalc. I worry that customers will not do this and then checkout with the wrong shipping amount.

Also, if I continue to shop and add things to my cart the ability to change the ship method or address is no longer on the screen so I can't recalcu the shipping.

I am using version 2.93

Thanks

Carl
 
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6/28/2010 1:15 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

Item 1 - The shipping calculator not automatically recalculating shipping cost when you change the qty I will test this out and let you know what I find.

Item 2 - I was not able to replicate this. I added an item to my cart then clicked continue shopping and added another item to my cart. I was able to click change address and recalculate my shipping costs. Can you try upgrading to the latest version of the cart v2.96

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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6/28/2010 5:31 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

On item 1 - The shipping calculator not automatically recalculating shipping cost when you change the qty or add another item to the cart. I just tested this on my test system and when you change the qty of an item in the cart and click update or add/remove items from the cart the shipping calculator is recalculating the cost. Depending on which carrier and ship method you have selected the cost for shipping may not change as many of the ship methods are flat rate based on the box and not weight based. But in any event I just tested it and it is recalculating fine. What ship carrierand ship methods are you using?

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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7/7/2010 11:25 AM
 
Nathan Wright
10th Level Poster


Joined: 6/3/2010
Posts: 59

I am also having this problem and have been looking into it for the last 4 hours and have come to what I think is the reason. If you are testing this locally or have your browser set to refresh on every page display then you dont get this issue. But if you are using a server with the cache on the browser set to automatic then you do get this issue. The issue is to do with the fact that ASP.net (using ViewState) tries to remember what the dropdown for shipping method was already set to. In my case I have already chosen UK so every time the view cart is loaded the UK is automatically selected rather than "-Select-". Having writen some ASP.net cope here to test the theory you can resolve the problem by changing your code to force the selection of value "0" ("-Select-") every time the page is loaded and set the dropdown so that the viewstate is disabled otherwise the change event does not occur on page load and the Shipping is set to "TBD" even though a shipping method is set which is what then causes the problem seen.

 
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