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9/3/2013 5:34 PM
 
I have done an upgrade from Smithcart 5.5.6 to 5.6.2 using DNN 7.1.0.
When I place an order and get to the Payment Method screen there is no Bill Me Later option.
I checked in Payment Methods and the box is checked and so is All Users.

Any idea what may cause this?
 
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9/3/2013 6:06 PM
 
Hi Robert,

I will need to know what type of payment gateway you are are using. If you could please provide screen shots of your Payment Zones, Methods, and Gateways settings screen it will further help me to resolve your issue.

Thank you!
 
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9/4/2013 5:02 PM
 
Screenshots attached
 
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9/4/2013 5:36 PM
 
Hi Robert,

Since you are using a hosted gateway "Paypal Standard" the bill me later option will not appear. When you have a hosted gateway setup such as Paypal Standard step two of the billing page with the bill me later option will be skipped and the customer will be directed to Paypal to complete the purchase.

Please let me know if you have any more questions or concerns. Thanks!
 
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9/6/2013 4:02 PM
 
Is this a change when upgrading from Smithcart 5.5.6 to 5.6.2?

My live site is configured the same and on checkout, at the top of the "Payment Method" page, there is the check-box option to "Pay Now" or "Bill Me Later"
 
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9/6/2013 5:06 PM
 
Hi Robert,

My apologies, You are correct. We haven't made any changes to the bill me later option however if it was previously working and is not now it may be an issue with the latest build. I have logged this issue to our bug tracker as BugID:254 to be addressed as soon as possible.

If you would like to prioritize this bug to be resolved immediately please submit a request at the following link:

http://www.smith-consulting.com/Servi...

Please note: It is not required that you sponsor this issue to be resolved and would only be necessary if you need the bug to resolved immediately.

Please let me know if you have any further questions or concerns. Thank you!
 
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