GST doesn't appear on invoices

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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
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GST doesn't appear on invoices

10/24/2013 7:43 PM

Joined: 1/1/0001

Posts: 0

GST doesn't appear on invoices

We use Cart version 5.57.

GST is set at 10% and is set to be included. This shows correctly on the cart page but on invoices we cannot get any of the tokens to show the GST amount. Have tried all tokens that seem to relate to tax and the only one that shows any data is [GSTTOTAL] which shows the full order value, instead of 10% of the order value which is the tax component.

10/30/2013 2:00 PM

Joined: 1/1/0001

Posts: 0

Re: GST doesn't appear on invoices

Hi Bevan,

Sorry for the late reply on this, it must have slipped by us.

By Invoices do you mean the Order Confirmation emails sent after an order or the Invoices available in the Manage Order Details screen and My Account module?

Also please post a screenshot of the Tax setup section of your Cart Settings.

Thanks!

10/31/2013 5:14 PM

Joined: 1/1/0001

Posts: 0

Re: GST doesn't appear on invoices

I mean Invoices, that use the Invoice Templates that are editable from the Admin page. It's the Store version of the invoice that we are working with.

Tax settings:

11/1/2013 2:23 PM

Joined: 1/1/0001

Posts: 0

Re: GST doesn't appear on invoices Modified By on 11/6/2013 3:18:25 PM

Hi Bevan,

After testing the issue again, I was mistaken. I apologize, The GST Invoice tokens appear to be working correctly. May I ask if you could please provide a screenshot of the template you have setup in addition to the invoice or E-mail.

Please let me know if you have anymore questions or concerns. Thanks!

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GST doesn't appear on invoices

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