HomeHome Product Discus... Product Discus...SmithCartSmithCartObject reference not set to an instance of an object.Object reference not set to an instance of an object.
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7/2/2010 4:39 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

I am getting errors like this periodically, please let me know how to fix it or what could be causing this:

AssemblyVersion: 5.3.1
PortalID: 14
PortalName: FireFly Trading Co.
UserID: 161
UserName: ruby
ActiveTabID: 451
ActiveTabName: Store
RawURL: /Store/tabid/451/ctl/AddProducts/mid/1084/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://fireflytc.com/Store/tabid/451/ctl/AddProducts/mid/1084/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 8d906055-bf9c-45fc-b0d2-d59bc88574c7
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.AddProducts.btnSavePhotos_Click
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.at Smith.DNN.Modules.BuyNow.AddProducts.btnSavePhotos_Click(Object sender, EventArgs e)at System.Web.UI.WebControls.Button.OnClick(EventArgs e)at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)--- End of inner exception stack trace ---
Source:
Server Name: VISION

AND

AssemblyVersion: 5.3.1
PortalID: 14
PortalName: FireFly Trading Co.
UserID: -1
UserName:
ActiveTabID: 430
ActiveTabName: Home
RawURL: /Home.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://fireflytc.com/Home.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.0.4506.2152)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 275ad4e6-0f47-40af-926d-86c0c7a17c94
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.FeaturedProducts.FeaturedProducts.NavigateToOtherTabModuleViewControl
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.at Smith.DNN.Modules.FeaturedProducts.FeaturedProducts.NavigateToOtherTabModuleViewControl(PortalModuleBase currentModuleInstance, String tabName, String moduleName, String controlKey)at Smith.DNN.Modules.FeaturedProducts.FeaturedProducts.btnProductLink_Click(Object sender, EventArgs e)at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)--- End of inner exception stack trace ---
Source:
Server Name: VISION
 
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7/5/2010 3:42 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

I really need this solved. Please help! The second error message is coming up frequently when clicking on a Featured Product on the homepage using the Featured Products module.
 
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7/5/2010 4:06 PM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452

I read the error messages you posted but in order to determine if this is a bug in the cart or an issue with your install we need to be able to replicate the error on our test system http://www9.smith-consulting.com running the latest version of the cart 2.96. Please send an email to support@smithcart.com and we will send you admin access to the test site to see if you can replicate the error.

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
7/5/2010 9:39 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

OK, I was able to replicate the error on your test site.

  1. I added a "Featured Products" module to this page: http://www9.smith-consulting.com/Feat...
  2. Then I made 3 items "Featured" and went back to the page above.
  3. I clicked on the first items TEXT LINK (image links are fine) and got the error. You can see it in the event viewer at 7/5/2010 9:09:29 PM. It is the same as the 2nd error I gave in my original post.
  4. The text links are the problem. If I only click on the text links I will get the error every time. Once I click on an image, the text links will work, but there is still a problem with them. No matter which text link you click, it will always go to the item of the last image link clicked. Here is what I mean:
    1. Click on first featured item IMAGE link and go to that items page.
    2. Then go back to the featured list and click on the TEXT link of the third item but it will bring up the first item detial page.

This is of course, of utmost importance because it will turn off customers viewing the site when they get this error.

There was also another error I was able to test and replicate on your test portal. It is a different issue so I have created a fresh post for it here: http://www.smith-consulting.com/forum...
 
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7/6/2010 1:38 PM
 
Rheebo
10th Level Poster


Joined: 6/4/2010
Posts: 59

I am also getting these errors. I have featured items on a landing page and when clicked get this error. I also get an error when going to a new tab when adding an item. This usually happens when I try to add additional photos on a new add. It works if I exit and then return to edit the product. Paging also does not work but I did see a post on this. I am running version 2.93
 
New Post
7/6/2010 7:29 PM
Accepted Answer 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452

Attached is a hotfix for featured products just copy the dll in the attached zip to your \bin folder. You can see on the test site its now working http://www9.smith-consulting.com/Feat...

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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7/6/2010 7:32 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

I don't see the attachment...
 
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7/6/2010 7:37 PM
 
Dave Smith
1st Level Poster

Joined: 7/28/2009
Posts: 1452

Attachment added to my last post

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
7/6/2010 7:37 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

nevermind... I see it now. I will upload and try it out.
 
New Post
7/6/2010 7:50 PM
 
Josiah Olhava
10th Level Poster

Joined: 5/31/2010
Posts: 71

WONDERFUL! that worked. thank you.
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartObject reference not set to an instance of an object.Object reference not set to an instance of an object.




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