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10/2/2013 1:28 PM
 
Mike Damico
9th Level Poster


Joined: 12/30/2010
Posts: 190
Using DNN7 with cart version 5.57

We are switching from Authorize.net to Moneris as our payment gateway transaction processor, and although Moneris has provided me with the information
needed (host, store ID, and API transaction key) however when I try to place a credit card order it takes about 45 seconds and then spits back a status declined and a message of null. I confirmed with Moneris that they are not receiving any of the information (nothing is hitting their server), and have tried multiple configurations.

I have the payment gateway setup as Moneris eSelectPlus Direct.
 
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10/4/2013 2:38 PM
 
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Joined: 1/1/0001
Posts: 0
Hi Mike,

Are you using a live or test account to test your transactions?

Regarding the decline, are there any errors being logged to your DNN Event Viewer at the time of the transaction?

Also not sure if you've seen it yet but we there are instructions for the Moneris gatewway in our Gateway Guide at the following link - http://www.smith-consulting.com/Porta...

Let me know if you have any questions.

Thanks!
 
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10/10/2013 10:09 AM
 
Mike Damico
9th Level Poster


Joined: 12/30/2010
Posts: 190
Maybe I am misreading the guide, but I don't see anything that says how to get our moneris direct to work. We don't want to use hosted, we just want the transaction to be sent through our website and processed. Here's what I see on my screen in SmithCart. I have worked with moneris to get the correct information, but the transaction still fails. There are no records in Event Viewer.

I have tried both as a test and live (I would just void the transaction) but neither worked. I've tried lots of different settings (https://, just straight url, IP, etc)
 
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10/14/2013 1:16 PM
 
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Joined: 1/1/0001
Posts: 0
Hi Mike,

I don't see any setup instructions for the Direct method in the Gateway guide but I do see it listed in the Gateway list. Please submit a Ticket to our Help Desk at the following link and include your Moneris test credentials so we can test this and provide you with some feedback - http://www.smith-consulting.com/Suppo...

Thanks!
 
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3/11/2014 12:15 PM
 
Etienne Poirier
No Ranking

Joined: 12/9/2013
Posts: 11
Hi
I've got the same problem when I want to test Moneris 

I'm using the test site of Moneris

DNN : 7.2.1
Smith Cart : 5.77.0

Thanks

Etienne
 
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6/23/2015 2:19 PM
 
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Joined: 1/1/0001
Posts: 0
The Cart supports Moneris Direct. The "Host" and "StoreID" credentials, which are provided by Moneris, are the same that allow you to login to the "Merchant Resource Center" at the following link: https://www3.moneris.com/mpg/index.php

The following test credentials can be used to test the checkout. Make sure to enable "Test Mode" in the Gateway Setup of the Cart:

Username: demouser
Store ID: monusqa002
API Token: res24HTEB4A2
 
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