Hi Clark,

Which version of the Cart and DNN are you currently running?

Are there any errors being logged to your DNN Event Viewer?

Thanks!

Hi Clark,

Are there any errors being logged to your DNN Event Viewer?

In your Manage Orders screen, are the orders being marked as "Paid" or are they marked as "Open" or "False"?

When using PayPal Standard, the browser MUST return back to your store to register a successful payment, and then correctly mark the sale as complete. If a customer does one of 2 things:

1. Cancels from the PayPal site.
2. Closes the browser after a successful purchase at PayPal BEFORE the transfer back to your store

...the sale will not be marked as completed. You will see False listed in the order list in your cart, knowing it was a PayPal order that was never completed.

The solution for this was resolved in the release of Cart version 4.99 with the implementation of PayPal's IPN (Instant Payment Notification). This guarantees the cart always get payment response from PayPal even if the user closes their browser at PayPal after completing the transaction.

To use the PayPal IPN feature, you will need to upgrade to version 4.99 or above.

Another solution would be to use one of PayPal's direct gateway options such as PayPal Pro.

Hope this helps!

Hi Clark,

No the IPN feature is not automatically incorporated when Paypal Standard is selected. For setup instructions, please see Pg.37 of the Smith Gateway Guide at the following link: http://www.smith-consulting.com/Porta...

Hope this helps!

Hi Clark,

Are the orders in your Manage Order section being marked as paid or successful?

Are there any errors being logged to your DNN Event Viewer?

Hope this helps!

I'm having the same issue with Admin Emails not being sent when order is complete.
SmithCart Version: 6.0
DNN Version: 07.01.02 (356)

Event Log:
StackTrace : at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, String replyTo, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, List`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, String replyTo, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, String[] attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, String attachment, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, String attachment, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String bcc, String subject, String body, String attachment, String bodyType, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword) at Smith.DNN.Modules.BuyNow.SCMail.SendMail(Int32 buyNowTabModuleID, CustomerInfo customer, StoreOrdersInfo order, IAccount account, EmailLabelInfo ei, BuyNowSettingsInfo bi, UserInfo ui, InvoiceToInfo invoiceInfo, String emailType, String payMethodMessage)

I missed your previous response to Jerry.  I had the original issue that started the thread.  Is there an updated install that I could use to resolve my problem as well?