Trying to add item to cart via query string URL and its not passing the Price. The price is being set to $0.00 even though the price really should be $18.00

https://www.fenixlighting.com/store/ctl/cart/mid/539.aspx?productid=38

Does this with every singe item in the store.

Dustin

Hi Dustin,

According the the SmithCart Change Log, there was a fix for a querystring issue in 5.20 however I don't see anything else listed for any later releases. I tried to replicate this issue on my test portal using version 6.50 of the Cart but I was unable to reproduce the issue, the unit price of the Product was correctly applied on the Cart screen. This may indicate that the issue has already been resolved in a recent release or that it is related to your specific configuration.

Are there any Variants associated with the Product you are adding to the Cart?

Are there any errors being logged to your DNN Event Viewer?

Please post a screenshots of the following screens on your site and I will set my test site up to match your settings:

• Store Settings
• Product Setup screen

Thanks!

Hi Dustin,

How were your Products entered? Were they entered manually or did you import them?

Is there a Unit Price entered for the Product?

Does adding a Product to the Cart work correctly with a new Product added via the Add Product screen?

We are also available to log in to your site and troubleshoot the issue. If this is something you are interested in, our support options are available from the following link: http://www.smith-consulting.com/Support/BuySupport.aspx

If you would like to test for this issue I can give you access to one of our public test portals. Let me know if you would like access.

Thanks!

Hi Dustin,

If you create a new Product manually without any Variants does the querystring method work?

What is the upgrade history of this site? Was this a fresh install of version 5.50 of the Cart? Or has it been upgraded from previous versions?

Are the other sites that are working running the same version of DNN 7.0.5? Was this a fresh install of DNN 7.0.5 or was your DNN portal upgraded?

Thanks!

Hi Dustin,

It's difficult to troubleshoot this issue for version 5.50 of the Cart since it was released over a year ago. I would need to create a new DNN portal to install an older version of the Cart.

Do you have a test environment available where you can test a clean installation of the Cart to check if it is the Cart that is out of sync? The following KB artivcle provides the steps to create a DNN sandbox copy of your site: http://helpdesk.smith-consulting.com/...

Otherwise I would recommend upgrading your Cart to the latest version. Do you have an active Cart Maintenance Plan?

Thanks!

Hi Dustin,

If you would like, I can provide you with access to one of our test portals where you could confirm if the issue exists or not. If you would like access, please submit a Help Desk ticket with a link to this thread and we will send you login credentials. You can submit a Help Desk ticket from the side tab on the right of this page or at the following link: http://www.smith-consulting.com/Support/HelpDesk.aspx

Thanks!