Error upgrading to 6.54 - SmithCart

Item		Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}
You have no items in your shopping cart.
Subtotal	{{minicart.cartTotals.SubTotal \| currency : '$' : 2}}

Image	Item	Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}
You have no items in your shopping cart.

Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}	{{order.OrderID}}	{{order.OrderDate \| date : 'M/d/yyyy'}}	{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}	{{order.GrandTotal \| currency : '$' : 2}}	{{order.PayTotal \| currency : '$' : 2}}	{{order.GrandTotal - order.PayTotal \| currency : '$' : 2}}

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Error upgrading to 6.54

7/25/2014 7:14 AM

Rick Dahl

Joined: 11/14/2012

Posts: 19

Error upgrading to 6.54

Using DNN 7.1.2, upgrading smith Cart fro 5.77 to 6.54.
After upgrade on test server the buynow page throws and error, no products list on page.
Deleted page templates and tried repair install, no change same error persists. Your recommendations to repair.
Error message:

AssemblyVersion:7.2.1

PortalID:0

PortalName:XXXXXX

UserID:5

UserName:XXXXX

ActiveTabID:131

ActiveTabName:Online Store

RawURL:/aessmithcarttest/Online-Store.aspx

AbsoluteURL:/AESSmithCartTest/Default.aspx

AbsoluteURLReferrer:http://localhost/aessmithcarttest/Host/Extensions/tabid/36/portalid/0/Default.aspx

UserAgent:Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0)

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:108f0cd1-59f7-47dc-bdb6-fef7121c0cdb

InnerException:Object reference not set to an instance of an object.

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:Smith.DNN.Modules.BuyNow.ProductsList.b

StackTrace:

Message:

DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.
   at Smith.DNN.Modules.BuyNow.ProductsList.b()
   at Smith.DNN.Modules.BuyNow.ProductsList.Page_Load(Object sender, EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   --- End of inner exception stack trace ---

7/25/2014 3:42 PM

Joined: 1/1/0001

Posts: 0

Re: Error upgrading to 6.54

Hi Rick,

It sounds like you still have old page template files still saved on your server. Please confirm if you have deleted the Page Templates from the following 2 places:

1. The Page Templates management screen inside SMithCart

2. In your \portals\[portalid]\SmithCart\Templates folder

After you have deleted the templates from the above locations, reset iis and restart the application from the Host Settings.

If you have deleted the Templates from the above locations and the problem persists, try creating a new Page Template for the Product Listing page.

Hope this helps!

8/7/2014 7:04 PM

Rick Dahl

Joined: 11/14/2012

Posts: 19

Re: Error upgrading to 6.54

Kevin, followed your instructions and still no joy. I recreated the entire site from a data backup, ran through the cart upgrade, same error persisted. Again followed your instructions in the backup site with no change to the error. Any other recommendations that will not require a clean install?
Thanks for any direction.

8/8/2014 1:28 PM

Joined: 1/1/0001

Posts: 0

Re: Error upgrading to 6.54 Modified By on 8/8/2014 2:49:30 PM

Hi Rick,

Sometimes when I see errors such as yours after making an upgrade, it ends up being a data conflict caused by a new field or setting which has not been initialized yet. This happens due to the gap between versions, as new fields are added in almost each release and are initialized properly when populated thru the sc ui.

Do you have any other Smith modules added to the page showing the error? If so, please try resaving the settings of the additional Smith Modules as well as your Store Settings.

Our techs are also available to login to your site and fix the error by opening a Premium Support ticket. It does cost a fee, but if it's a bug with our software, you will absolutely not be charged. Starting a Premium ticket ensures that you will get the problem looked into immediately. If this is something you are interested in, please see our Support PAckages at the following link: Support Packages

Let me know if we can help with anything else.

Thanks!

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Product Discus...

SmithCart

Error upgrading to 6.54

You have no items in your shopping cart.

You have 1 item in your shopping cart.

{{multiCartItemsStr.replace('[COUNT]', minicart.cartList.length)}}

Item(s): {{minicart.countCart().Number | number : 2}}

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