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Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
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Problems while loading the big image.

8/19/2014 3:24 PM

Eric Baird

Joined: 3/6/2012

Posts: 62

Problems while loading the big image.

I just upgraded to 6.72 and now every product detail image has a white box and a "Loading Zoom" over it and every product detail page has a "Problems while loading the big image." error on it. As far as I know I never clicked a "Zoom" option; and I can not find a "Zoom" option to uncheck.

What is the fix to this update?

8/19/2014 5:23 PM

Dave Smith

Joined: 7/28/2009

Posts: 1452

Re: Problems while loading the big image.

If you go to your product detail settings and select the "lightbox" image gallery option it fix the issue. Zoom requires zoom images be uploaded in the product setup image manager.

At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce

8/19/2014 5:30 PM

Eric Baird

Joined: 3/6/2012

Posts: 62

Re: Problems while loading the big image.

Yes, that fixed the issue. Now I have a little thumbnail image under my main image. How do I get rid of the little thumbnail image? It is both redundant and negatively effects the layout of the page.