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8/22/2010 12:16 AM
 

Hi,

Can anyone help I just brought smithcart and I upgraded it from 2.86.0 but the Smith Buy Now did not upgrade. How do I get this upgraded. I also get this error message when I put in Featured Products:

Unhandled Error

Error Details

File
Error Could not allocate space for object 'dbo.EventLog'.'PK_EventLogMaster' in database 'powervolt' because the 'PRIMARY' filegroup is full. Create disk space by deleting unneeded files, dropping objects in the filegroup, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.

any help would be appiciated as I thought this would be an easy process and my client is worried it's not working after he loaded all the information.

Kind regards,

Buck

 
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8/22/2010 10:14 AM
 

You recieved this error because your database or 'PRIMARY' filegroup is full. You need to free disk space by deleting unneeded files, dropping objects in the filegroup, purge transaction logs, or setting autogrowth on for existing files in the filegroup.'

To fix do the following:

Note: Before you do any of these steps make sure you have a full backup of your database!

1) Restore your site from backup just before you upgraded the cart to restore a working cart

Shrink your database - clears transaction log

2) Load sql mgmt studio

3) Right click on the database name.

4) Select Tasks -> Shrink -> Database

5) Then click OK


To increase space allocated to your database:

1) Right click your database and select Properties

2) Select 'Files' on the left

3) Select the '...' button after the Autogrowth column rows and change them both to 'Unrestricted Growth' under Maximum File Size.

4) Click Ok

5) Reset iis.


Also in dnn try clearing your event log from the admin menu


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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8/22/2010 7:10 PM
 

Thanks, I go host to fix database error. and I manage to fix module loading problem by inserting zip file in ftp://yourdomain.com.au/wwwroot/Install/Module/ then going to install Host/extentions and install available extentions.

Thanks,

Buck

 
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