I'm not sure if this is after our upgrade to 3.4 or not. I did not pay much attention to the emails sent from the Store Admin, Manage Order screen. It seems that the original email sent from confirmation of purchase is fine. However, subsequent emails sent from the Manage Orders screen are not formatted properly. For example our cart is setup so that the shipping is determined by us and then entered in the invoice and another Email Order is sent to the customer. When they get that email, the Billing information is blank (it should use the dnn user information for billing) and a few of the surcharges are not formatted in currency. The same happens when changing the status to Shipped and sending a Shipping Email.

The following was sent using the Send Ship Email button on the Manage Orders screen.

Order ID: 24
Order Date: 8/25/2010 9:18:51 AM

Shipping Information:		Billing Information:
Honeywell Testuser 2500 Distribution Street Charlotte , North Carolina 28203 United States		, --Select State-- United States

SKU	Product Name	Quantity	Price
HW10329477	GUN/HOSE ASSEMBLY (25')	1.00	$76.25

[SUBTOTALLABEL]	$76.25
[DISCOUNTLABEL]	-5.00
[SHIPPINGLABEL]	150.00
[HANDLINGLABEL]	0.00
Tax:	0.00
Order Total:	$221.25

Thank you in advance,

Tom

Dave,

Thank you for getting this Dave! I checked the downloads and you do have a new version out, but do you happen to have just the hotfix for me? I have made a few changes to some of the cart pages and didn't want to over write them. If you do not, no worries I will figure it out but it would be extremely helpful and save me quite a bit of time.

Thanks,

Tom

Scott,

No problem, as a fellow developer I totally understand. Thank you for the module.css trick too this will be extremely helpful in future upgrades. I still have a few issues with the email confirmations though. This will be a lengthy post but I hope it will help you see what I see.

I'm going to paste from the emails from the different steps, hopefully I don't confuse the heck out of you. Here goes.

Email snip to customer after purchase.

New order from website for order total of $150.75

Order ID: 25
Order Date: 08/30/2010 02:23 PM

Shipping Information:		Billing Information:
Honeywell Testuser 2500 Distribution Street Charlotte , NC 28203 US 704-379-0654 tom.moran@gmail.com Shipping Method: Standard		Honeywell Testuser 2500 Distribution Street Charlotte , NC 28203 US Payment Type: Bill Me Later

SKU	Product Name	Quantity	Price
HW10329523	50 PACK CONE NOZZLES	1	$74.50
HW10329477	GUN/HOSE ASSEMBLY (25')	1	$76.25

SubTotal:	$150.75
Discount:	-$0.00
Shipping:	$0.00
Handling:	$0.00
Tax:	$0.00
Order Total:	$150.75

Snip from email when information is updated via the Store Admin and then a an update is sent using the Send Order Email button

New order from website for order total of $800.75

Order ID: 25
Order Date: 8/30/2010 2:23:51 PM

Shipping Information:		Billing Information:
Honeywell Testuser 2500 Distribution Street Charlotte , North Carolina 28203 United States		, --Select State-- United States

SKU	Product Name	Quantity	Price
HW10329523	50 PACK CONE NOZZLES	1.00	$74.50
HW10329477	GUN/HOSE ASSEMBLY (25')	1.00	$76.25

SubTotal:	$150.75
Discount:	-0.00
Shipping:	150.00
Handling:	0.00
Tax:	500.00
Order Total:	$800.75

The next snip was sent after the status was changed to shipped and the Send Ship Email button was used.

Your order 25 has been processed and shipped. To track your order use the following tracking number: MAS172839. If you have questions regarding this order, please contact GreenFiber's Distribution Center at (540) 729-6109 or email HoneywellDC@greenfiber.com. Thank you for your order.

Order ID: 25
Order Date: 8/30/2010 2:23:51 PM

Shipping Information:		Billing Information:
Honeywell Testuser 2500 Distribution Street Charlotte , North Carolina 28203 United States		, --Select State-- United States

SKU	Product Name	Quantity	Price
HW10329523	50 PACK CONE NOZZLES	1.00	$74.50
HW10329477	GUN/HOSE ASSEMBLY (25')	1.00	$76.25

SubTotal:	$150.75
Discount:	-0.00
Shipping:	150.00
Handling:	0.00
Tax:	500.00
Order Total:	$800.75

Notice how on the first email the billing information is all good and the currency and labels all show nicely. Then the following 2 start to get a little messy. The billing information is blank (which could be because we do not take payments however it should use the dnn customer information), the currency symbols are missing from the amounts.

I hope this helps. I really hope it's just something I am doing wrong.

Thank you in advance,

Tom

Man I thought I replied to this message yesterday. I think my session state timed out on me.

I'm actually not using a gateway we use the "Bill me later" option to bypass payments altogether. We do not accept payments from our site instead we use the cart as an extension of our ERP system and we invoice from our ERP. Our portal has no registration section, we enter our users by importing them via SQL stored procedure from our ERP system. They are stored as normal DNN users with the hopes that the main address would be there billing address. All of our customers have multiple shiptos which the cart handles very well.

What do you think about this? Is it possible to default the billing address to the dnn user information?

Thanks,

Tom

I understand, maybe a feature request for the future.

Thank you for the quick reply. And I did upgrade to 3.6 and got the currency is all good now.