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9/7/2010 3:21 PM
 

I get the following error returning from the DPS Payment Express gateway once it confirms my card details and payment is approved. I then click on the next button to return to the cart and I get an error code and the items are still in my mini cart.

DNN event viewer says the following:

AssemblyVersion: 5.2.3
PortalID: 0
PortalName: Website Design, Development, CMS, Content Management by Revive Interactive
UserID: 8
UserName: johnw
ActiveTabID: 554
ActiveTabName: Store
RawURL: /Store/tabid/554/ctl/Confirm/mid/1417/Default.aspx?result=v580p0tlics_SgCax8SUVR0zVMLszW3e2uaelLlNhnDYGONo1xbVcSoQ2WX1Isti261802nq0NSqqL3Lf_FozIcLwysfG1dhJeMBbsx1FlSIobu8TBg3KtXZUdKc_MMNmuV8DkF_og3FAqrBpmvVUH3PUAvMlxQTguIqNZO4hFF7TkeYCubjx01TxS_1mvGjUtqOS3uZIyB8W9E9TPiYnUgJznfRxId6abaeUvYzt8oQ0s_V2wCKvoCO_eq7sEAzJHzNifgjLIYasxPAfQ3KOiQqGOGf9fj9t2RkVK1ZwFkW0NZJNohuCFZd6_wlfzZCHeFCbYXQA9_YUGALIYhKZHzaRuBYtslVz6VeyYklw6YFuQiGN21pDyMkofI8UYivyl1-F3n4TcH2_nLTow5Ea0K8R9BwqVMmdD5G6TypjOxLBZXJ9k0kfH2OkNquL1iP8KwbN-1nZU0moQXqYbh44iPfYGD75hExwC9nQkMJDFEVkK3t1JK8JmOaxeDvaaSFOYof2bGLg7ASOKMVupx08R_ViRWXE9ZawCxfjRmMLF9i4=&userid=Revive_Dev
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 GTB7.1 ( .NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 285e27b2-b306-4a1b-bae8-774e2b155834
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Confirm.GetOrderDetails
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.at Smith.DNN.Modules.BuyNow.Confirm.GetOrderDetails()at Smith.DNN.Modules.BuyNow.Confirm.SendEmail(CustomerInfo customer, UserInfo objUserInfo)at Smith.DNN.Modules.BuyNow.Confirm.HandleDPSReturn()at Smith.DNN.Modules.BuyNow.Confirm.Page_Load(Object sender, EventArgs e)at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)at System.Web.UI.Control.OnLoad(EventArgs e)at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Control.LoadRecursive()at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)--- End of inner exception stack trace ---
Source:

 
New Post
9/7/2010 3:42 PM
 

What version of dnn and the cart are you running?

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
9/7/2010 4:04 PM
 

DNN version 05.02.03 (74)

Smiths Cart 3.6.0

 
New Post
9/7/2010 4:17 PM
 

Can you download and install the latest version of the cart 3.07 from the downloads page. Here is a link to the cart downloads page:

http://www.smith-consulting.com/forums/smithcartdownloads.aspx

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
9/7/2010 8:18 PM
 

I don't have access to that page, even when logged in.

 
New Post
9/7/2010 9:13 PM
 

Please send an email to to support@smithcart.com, If you purchased the module include your purchase receipt and we will give you access to the downloads page, If you are running the trial then we will email you trial version 3.07


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
9/8/2010 2:28 PM
 

I have installed the new 3.07 trial module, created a new portal, setup an entirely new store with category, manufacturer, products, shipping etc and I still get the same error message.

 
New Post
9/9/2010 1:52 PM
 

Just for giggles....

Go to your Options for your BuyNow module, put in the tax rate (nudges Scott in the ribs), and click "Update" at the bottom.

This will make sure that all of the new settings are saved in your cart setup; settings that may not have been there prior to the upgrade.

 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartError in cart returning from payment confirmation windowError in cart returning from payment confirmation window