Hello,

I'm curious if the cart is recalculating the shipping costs when items are removed from the cart in the first step of the checkout process. More concretely, I'm running a trial version (2.88) and have it configured for custom shipping with a free shipping threshold of $29. When I fill the cart above $29, then hit the checkout button, then subsequently empty the cart below $29, the shipping stays free instead of presenting the non-free shipping options.

Secondly, when I get to the end of the checkout process, the member discount is calculated but not deducted from the total, leaving a result like this:

Subtotal: $14.95

Shipping Fee: $0.00

Discount: $0.00

Member Discount 50%: $7.48

Sales Tax 0%: $0.00

Total: $14.95

Oddly enough, the total is calculated properly ($7.48) on the first screen of the checkout process, but something goes wrong on the last screen.

I'm curious if others can reproduce this, or if it is something particular to my installation. Any help is appreciated. Thanks!

Thanks for your attention to this.

I just confirmed that in the following scenario you described the cart does not remove the free shipping option and default back to the custom ship methods you defined:

1. Configured for custom shipping with a free shipping threshold of $29
2. When I fill the cart above $29, then hit the checkout button
3. Then subsequently empty the cart below $29
4. The shipping stays free instead of presenting the non-free shipping options

We have fixed this issue and it will be availible in v2.91

There are various options for configuring member pricing:

• Cart settings - Show member pricing
• Cart settings - Show member pricing by role
• Cart settings - Discount Percentage
• Cart settings - Discount Member Role
• Product Setup - member pricing
• Product Setup - Member Pricing - Member pricing by role

Can you post a screen snapshot of how you have your member pricing configured so I can try to replicate the issue.

-Scott

I have experimented a bit more with this...

If I choose the option "Show Member Price", then all the member prices show as $0.00 on the product list.

If I choose the option "Show Member Prices by Role", then I get a critical error saying that the stored procedure dbo.Smith_GetMemberPricing doesn't exist.

I looked at the database on my localhost version, and indeed that SP is not in there. I started with version 2.78 and am now running version 2.91. Is it possible that this SP never got created and that is part of the problem?

I recommend upgrading to the latest cart version 3.08 it should be fixed. You can test the 3.08 build first on our test portal www7.smith-consulting.com. Please email support@smithcart.com if you need a login.

-Scott