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10/21/2010 8:02 AM
 
jwolf
No Ranking

Joined: 8/20/2010
Posts: 2

Hi there,

I am running Smith Cart version 3.6 on DNN 5.4.2 and I keep getting an error whenever trying to checkout on our site. The error is pasted below, does anyone have any clues how to fix?

AssemblyVersion: 5.4.2
PortalID: 0
PortalName: Goldman's Kosher Bakery
UserID: -1
UserName:
ActiveTabID: 68
ActiveTabName: Online Store
RawURL: /OnlineStore/tabid/68/ctl/Cart/mid/393/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: https://goldmanskosherbakery.com/OnlineStore/tabid/68/ctl/Cart/mid/393/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.3 (KHTML, like Gecko) Chrome/6.0.472.63 Safari/534.3
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: c5e0957c-614b-442f-ae4d-99b43a30cbda
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Cart.Checkout
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Cart.Checkout() at Smith.DNN.Modules.BuyNow.Cart.ibCheckout_Click(Object sender, ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:

Server Name: CLE02WEB12\

Thanks,

Josh Wolf

 
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10/21/2010 8:20 AM
 
jwolf
No Ranking

Joined: 8/20/2010
Posts: 2

Update: I played around with the demo cart to find what URL it should be going to. (It seems that it just changes "cart" in the url to "step1")

I manually typed in the path to where the checkout should begin, after adding something to the cart: http://www.goldmanskosherbakery.com/OnlineStore/tabid/68/ctl/step1/mid/393/Default.aspx

After doing this, it looks like the checkout process was going normally. It just seems like there's an error in the Checkout button itself (maybe the AJAX?)

If anyone knows what to do, it would be much appreciated!

Thanks again.
 
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10/21/2010 1:46 PM
Accepted Answer 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

There is no ajax on the cart page so that shouldnt be causing the issue. We havnt had any reports of anyone getting an error when clicking the checkout button on the cart page and you can see it works on our www7 test portal. I recommend doing a clean install of the latest version.

Clean install instructions

http://www.smith-consulting.com/forums/forumid/13/threadid/3555/scope/posts.aspx

Cart downloads page where you can get the latest version:

http://www.smith-consulting.com/forums/smithcartdownloads.aspx

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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