Hi,
When checking the database, I am seeing serial numbers getting assigned to declined or incomplete orders (by seeing order numbers next to the incomplete or declined serial number that was going to get assigned to the order). My understanding from the manual is that these get assigned when the order is completed. My concern with this is that you can use up serials on non-purchases.
Is there a way to have it work so only purchases that are approved get assigned a serial number so serial numbers are not used up on incomplete purchases?
Thanks!
Steve