HomeHome Product Discus... Product Discus...SmithCartSmithCartE-Check Processing?E-Check Processing?
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11/3/2010 8:05 AM
 

I had a customer attempt to use an e-check this morning. I verified her account number and her routing number both with her, and with her bank.

When she clicked "Next" after having put in the information, the screen blinked, and took her right back to the same screen. All fields were filled in; there were no errrors or anything reported, it just didn't "Go".

Is there some error checking or checksum or length validation or something for E-Check processing? I had to take her order information over the phone to be able to place her order. :(

 
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11/3/2010 8:43 AM
 

You are talking about the manual "Check" payment method not ACH E-Check payment correct?


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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11/3/2010 9:22 AM
 

Negative. Payment Method: "eCheck Checking Account"

 
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11/3/2010 10:02 AM
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Payment Method: "eCheck Checking Account" is for real time echeck/ach processing, your using the Sage payment gateway and we didnt integrate echeck processing so you should be using the "Check" payment method.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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11/3/2010 11:04 AM
 

Drat.

"Check" doesn't let them put in their account/routing numbers. Now I have to find out if Sage does e-checks, and how that works, and have you build that in.

It's a never ending battle. (Edited: it's not a battle for you.. I didn't mention e-checks when I sponsored SagePay.)

 
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11/3/2010 11:07 AM
 

OK, SagePay doesn't do e-checks... I just talked to our accountant... she enters them manually into our bank's website.

Is there a way in the cart to just collect the information for an electronic check?

 
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11/3/2010 11:11 AM
 

Yes, in the buynow module settings under the payment method setup section check the box titled "Check"

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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11/3/2010 11:57 AM
 
gbaughma wrote:

Drat.

"Check" doesn't let them put in their account/routing numbers. Now I have to find out if Sage does e-checks, and how that works, and have you build that in.

*****************

I need it to ask for Routing / Account numbers so we can manually process the e-check. "Check" doesn't ask them that.

 
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