HomeHome Product Discus... Product Discus...SmithCartSmithCartmake a donation - help plesemake a donation - help plese
Previous
 
Next
New Post
11/23/2010 2:53 PM
 

Hi guys

We are trying to implenet a simple "make a donation" through the smith cart. We have set up the cart turning off many of option so unecessary fields are not displayed. Activated the "user entered" ammounts option. Via another thread I posted we have set up to allow 8 digit number including decimal poit values to be entered.

However I could do with some help to solve the following issues (if you wish ot see cart it is at http://west.org.uk.temp-www4.com/shop

1. Ideally I don’t want to see a quantity as a customer, nor the tab for further description on the product detail page http://west.org.uk.temp-www4.com/shop... Can this be changed via a template or other solution?

2. The user entered ammount shows fine through the cart process until yuo reach the confirmation prior to checkout. For some reason the user entered amount is lost and one sees the the unit cost only. Is this a glitch or a configeration issue? What should the unit cost value be?

confirmation http://west.org.uk.temp-www4.com/shop...

Any help apprecaited in setting up this function. We want ot make it really easy for someone to make a donation - so anyone with experience in setting this up I would be pleased to hear your experiences.

John

 
New Post
11/23/2010 8:43 PM
 

In the buynow module settings under the general cart setup section there is a checkbox titled "Hide Quantity" to hide the qty on the product listing page.

Prior to cart v3.85, before the product details page was split off as a seperate module the Hide Quantity buynow setting applied to the product listing and product details pages. After the product details module was created those settings are no longer visible. To solve this issue we added the Hide Quantity checkbox in Product Detail module settings available in v3.94 scheduled to be released in about a week. See the change log for more info http://www.smith-consulting.com/products/dotnetnukemodules/shoppingcartmodule/smithcartchangelog.aspx

To hide the tab control that holds the product descriptions on the product detail page open up the productdetail.ascx page and set the visible property to false for the tab control as follows:

<cc1:TabContainer ID="TabContainer1" runat="server" ActiveTabIndex="1" CssClass="google" Visible="false" >

I tested the user entered amounts on my dev system and it retained the user entered amount thru the checkout. User entered amounts will not work with discounts configured so make sure that you dont have discounts configured. Also what version of the cart are you running? I tested on v3.93.






At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
11/24/2010 5:17 AM
 

Thanks for response, we have fixed the Tab and hidden quantities where we can. We are using version 3.8 of the smith cart.

We still have an issue that the User Enterered ammounts are NOT being carried through to the checkout.

The user entered ammounts are shown at Cart stage and are lost at checkout stage - defaulting back to the unit value.

(Saying that we had once instance today where we thought the cart worked correctly and allowed us to carry user value right through to the paypal sandbox.)

I am wondering if the issue might be that of caching - in that it holds the cache amount at cart stage and loses the cache ammount during "confirm" so that by checkout it has to revert to default.

Is there an easy way to test this theory? Should the website be in Full Trust? Would having the site in an application pool impact this? Any ideas welcomed.

John

 
New Post
11/24/2010 11:08 PM
 

Regarding the user entered amounts I dont think its a caching issue I think this was a bug in version 3.85 that has been fixed in version 3.94. If you would like to confirm user entered amounts are fixed in the latest version of the cart before upgrading you can test the latest cart here http://www7.smith-consulting.com

Please send an email to support@smithcart.com if you need a login.



At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
11/25/2010 2:32 AM
 

We have tested the "user entered ammounts" on v3.93 and the caching bug has been fixed. However you have rewritten the coding to make the functionality an "enter product price offer" option and it no longer servers as a "make a donation" solution.

In the 3.8 version of the cart, we simple send users to the "item detail" page for "make a donation" product - so all they had to do was enter a value and proceed to payment. See http://west.org.uk.temp-www4.com/shop... this is really neat.

Now with 3.93 you are forced to provide a "suggested" price against which user can make a variation and cannot change this on the detail page. see http://www7.smith-consulting.com/Prod... If we send users to the "shop" page the donations is not intuitive as it obvious you are buying a product and even with a zero value it is a fudge.

Please either provide us with a fix for current version 3.8x as this works perfectly for donations - (even more so if we could hide quantity right through to checkout) or change the functionality in 3.94 so that there is the abilty to enter a value in the "detail" page (if 0.00 price is placed against a product then ideally on detail page it should be a blank "price" field so user is invited to enter an ammount). Another nice touch would be to have an option to hide the "quanity" field.

Please advise which solution you could provide please

 
New Post
11/25/2010 9:55 AM
 

I see what you are saying and this is a bug that needs to be fixed. Prior to cart v3.85, before the product details page was split off as a seperate module the "User Entered Amounts" checkbox buynow setting applied to both the product listing and product details page. After the product details module was created that setting is no longer visible. To solve this issue we need to add the user entered amount checkbox setting to the Product Detail module settings page.

We had to do the same thing for hide price, hide qty and hide add to cart settings.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
11/25/2010 10:55 AM
 

I just updated cart v3.94 on the downloads page with the fix for user entered amounts on the product details page. Please download and install cart v3.94 to fix user entered amounts. Remember to go into the product detail module settings and check user entered amounts.


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
11/26/2010 1:22 AM
 

Sounds - good look forward ot testing it. Unfortunately my access to the downloads page has expired and free trail is still using v3.88. Please can you reinstate my access. John

 
Previous
 
Next
HomeHome Product Discus... Product Discus...SmithCartSmithCartmake a donation - help plesemake a donation - help plese