|
|
 |
Joined: 8/14/2010
Posts: 61
|
|
|
Hi,
I'm a little confused about the forms that are loaded after payment is received. I get a form, with the menu item CONFIRM that shows the reciept after returning from Paypal. There is a note at the bottom of the form that says Please only click the Submit Order button once.
However, there is no Submit button on the form. There is only the paypal button and the Back button. Where is the submit button?
Thanks
|
|
|
|
 | |
|
|
 |
Joined: 7/28/2009
Posts: 1452
|
|
|
Are you returning to the confirm page or the confirmstatus page?
At your service,
Dave Smith
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
I have set the return address to my root. What I am noticing is that what I see after I pay is different depending on if I'm in test mode. If in test mode the return page doesn't show that the process was completed successfully like it does if I am not in test mode. I guess my question how can i complete a transaction exactly as it will occur in real life, while in test mode, including the confirm step and the launch of the stored procedure?
Thanks
|
|
|
|
| |
|
|
|
 |
Joined: 3/11/2010
Posts: 1979
|
|
|
We have tested the paypal standard return with a sandbox account as recently as last week and are able to return from the paypal sandbox. Are you using a valid paypal sandbox account and not your live account in test mode?
-Scott
Scott Kelly
Project Manager
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
Hi,
I have verified that all my test account information is correct and confirmed. If I use Test Mode the sandbox returns me back to the Confirm Form (without a submit button) not the usual 'Successful' form that does display if I'm not using the sandbox. The test emails on paypal show that the transaction occured successfully, but for some reason it doesn't return me back to the right place.
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
I have also confirmed that this also occures whether I'm in test mode or not. Also, is there a way to stop the details module from displaying the description field?
|
|
|
|
| |
|
|
|
Joined: 7/28/2009
Posts: 1452
|
|
|
Here are the account settings that need to be set in your paypal account for the return to work correctly:
- Auto Return: On
- Return URL: Your domain name
- Payment Data Transfer: Off
There is no setting to hide the description on the product detail page but you can hide it by opening up the productdetail.ascx page and goto line 297 and set the visible property to false as highlighted below:
<cc1:TabContainer ID="TabContainer1" runat="server" ActiveTabIndex="1" CssClass="google" Visible="false" >
At your service,
Dave Smith
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
Hi,
Yes, these are the setting I have set in my real paypal account. Is there a place to set this in the Sandbox? If this is set only in the main paypal environment, do the other setting further down the page, have any impact on the return? If not then I have no idea why it's not returning properly. Is there anything else I can check?
Thanks
PS: Thanks for the work-around for the display
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
Hi,
I was reading through the paypal sandbox manual and they indicate that the return address is encoded in the submit button, if this is that case, is it drawing the return address from my original configuration in the main account, or could this be causing the problem?
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
Is there anything further on this? I have read quite a bit on this issue of returning from the sandbox and in one case using a different shopping cart the issue came down to running a stored procedure after the transaction and this was interfering with the sending of the status message. Could this be happening here. I'm stuck as I can't test anything before my site launch as nothing finishes on return from the Sandbox.
|
|
|
|
| |
|
|
|
Joined: 8/14/2010
Posts: 61
|
|
|
Hi,
For those who run into similar issues, the problem comes from having to set the return url information in the primary Paypal configuration AND the Sandbox. The information provided only indicated that this was to be set up in the primary Paypal configuration. Apparently, the Sandbox also requires a separate configuration before the return url will work properly.
|
|
|
|