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12/7/2010 11:37 AM
 
Wendy Plante
10th Level Poster

Joined: 8/14/2010
Posts: 61

Hi,

Ok, I've checked with my service provider and have implemented all of Michelle Seller's suggestions on improving performance but I'm getting the following error when returning from Paypal. It seems to have something to do with the taxes on the confirm page. Any idea what might be causing this?

Thanks

AssemblyVersion: 5.6.0
PortalID: 0
PortalName: neighbay.ca
UserID: 9
UserName: paintlover
ActiveTabID: 185
ActiveTabName: Shopping Cart
RawURL: /NeighbayAdmin/ShoppingCart/tabid/185/ctl/Confirm/mid/1051/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.neighbay.ca/NeighbayAdmin/ShoppingCart/tabid/185/ctl/step1/mid/1051/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729; .NET4.0E)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 9d33b15e-3488-4f69-8c17-e8ef33a03ceb
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Confirm.GetItemTaxTotal
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Confirm.GetItemTaxTotal() at Smith.DNN.Modules.BuyNow.Confirm.GetTax() at Smith.DNN.Modules.BuyNow.Confirm.GetTotalAfterTax() at Smith.DNN.Modules.BuyNow.Confirm.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: CLE02WEB04
 
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12/7/2010 12:13 PM
 
Wendy Plante
10th Level Poster

Joined: 8/14/2010
Posts: 61

Here is another entry from the event view from a different attempt:

AssemblyVersion: 5.6.0
PortalID: 0
PortalName: neighbay.ca
UserID: 9
UserName: paintlover
ActiveTabID: 185
ActiveTabName: Shopping Cart
RawURL: /NeighbayAdmin/ShoppingCart/tabid/185/ctl/Confirm/mid/1051/Default.aspx?PayPal=Success&tx=1UK29137EU520031X&st=Completed&amt=4.95&cc=CAD&cm=&item_number=&sig=n7X5SPN7X1BJd65FzfkSc3ZGmgRYuIb2r7E%2fgI6PPwtg0tZHwG%2fvkL4iK1YhKeVJeQbWQQH%2bkPqN9RdC9i5yo3UCQH5EY%2faG2RyN%2bjmxklorIYZH00bB9UJ8QwIap0r0vptw8LCa%2bcJuaNpwBKGxkcaa7H%2fKpLdzK%2bAfYPRrq78%3d&tx=7LS689707A982000Y&st=Completed&amt=4.95&cc=CAD&cm=&item_number=&sig=Hw5h3prlZouWZfptPAZANECqH8ZhFA8b9TSEVtkf2Z8AVuwVUMWj22dqZWR3VbfpNUS81e3DJl6jakbFXyOXBqwSC0xsvJCNdEVnQKU%2fXjVVgC5KlMG%2bbKcfzCI8GBKdFDT7Q6wkiBeX7nV3R8sU%2bmWQAhsr6QtalTcfcK8gcng%3d
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729; .NET4.0E)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 53c80207-dfc9-4d01-9f28-c085fd0a2556
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Confirm.GetItemTaxTotal
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Confirm.GetItemTaxTotal() at Smith.DNN.Modules.BuyNow.Confirm.GetTax() at Smith.DNN.Modules.BuyNow.Confirm.GetTotalAfterTax() at Smith.DNN.Modules.BuyNow.Confirm.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: CLE02WEB04
 
New Post
12/7/2010 12:24 PM
 
Scott Kelly
1st Level Poster


Joined: 3/11/2010
Posts: 1979

What version of the cart are you running? Also can you post how you configured your tax in the buynow module.

-Scott

Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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