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12/8/2010 5:47 PM
 

Upgraded to 3.95

Upgraded DNN to 5.6

The shipping is so frazzled I don't even know where to begin. The only way I can get the shipping to show up on the order page is to use Custom Shipping with Fixed Amounts..

Example of problem:

Add a product to cart.

I have 3 shipping methods to choose from, and each one matches all the proper critera, no currency symbols, etc.

When selecting two out of three (The bottom and top one) it throws me back to the home page and gives me the famous "A critical error has occurred.
Input string was not in a correct format."

I've deleted, recreated, etc. This problem didn't exist before. Prior to the upgrade, the combine shipping didn't work. After the upgrade the combine shipping check marked remained checked, but the mentioned problems occured.

Everything is tested and verified.. DNN installation, no errors, clean upgrade. Newest version of the cart, etc.

I can't even use the other shipping methods.. like by amount, etc. I can't take advantage of:

"Pickup in store, deliver, etc."

The absolute only way to get Custom Shipping Methods to even be valid and show up is by using "Fixed Amounts with combined shipping checked" and they still dont' work correctly when clicked on.

I'm not sure what the difference could possibly be between my hosting environment and the testing site here...

Is anyone else having this problem or found a solution?

Patrick


 
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12/8/2010 6:27 PM
Accepted Answer 

Im not able to replicate this on my dev system or the www7 test portal but there are a lot different combinations of settings for tax, shipping, etc and I may not have configured my cart the exact way you have. Can you login to our test site http://www7.smith-consulting.com/ and try to replicate the error. This will determine if the issue is with the latest version of the cart or an issue with your specific dnn portal/cart install.

Please send an email to support@smith-consulting.com if you need a login.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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