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1/2/2011 11:31 AM
 

I had a customer get an "object reference" error on confirm. Here is the stack trace from the event viewer.

AbsoluteURLReferrer: https://huntersclub.com/store/tabid/120/ctl/confirm/mid/542/default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; yie8)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: ae406f2e-00ee-421f-8482-fb62bd37ba08
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Confirm.GetItemTotal
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Confirm.GetItemTotal() at ASP.desktopmodules_smith_buynow_confirm_ascx.__Render__control19(HtmlTextWriter __w, Control parameterContainer) in c:\Projects\tallshadows\DesktopModules\Smith.BuyNow\Confirm.ascx:line 151 at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlTableRow.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at ASP.desktopmodules_smith_buynow_confirm_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in c:\Projects\tallshadows\DesktopModules\Smith.BuyNow\Confirm.ascx:line 106 at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at DotNetNuke.UI.Modules.ModuleHost.RenderContents(HtmlTextWriter writer) at System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at ASP.portals_1_containers_flex2_set1_dgrad_header___bg_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Projects\tallshadows\Portals\1\Containers\Flex2-Set1\DGrad Header - BG.ascx:line 18 at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at ASP.portals_1_skins_flex2_h_bar_dgrad_template_01_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Projects\tallshadows\Portals\1\Skins\Flex2-H-Bar-DGrad\Template-01.ascx:line 124 at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) at ASP.default_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in C:\Projects\tallshadows\Default.aspx:line 5 at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) at System.Web.UI.Page.Render(HtmlTextWriter writer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

 
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1/2/2011 12:16 PM
 

What version of the cart are you running?


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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1/2/2011 2:02 PM
 

3.9.7

 
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1/2/2011 2:15 PM
 

Can you post a screen shot of how you have your buynow settings configured?


At your service,
Dave Smith
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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1/2/2011 5:53 PM
 

The customer was able to make the purchase after trying a second time.

Which part of the settings do you want to see?

 
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