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4/1/2010 1:48 AM
 
Hi,

DNN 5.5, WIndows 2003, and SQL 2005. I am curently trialing out the shopping cart but have hit a bit of a snag. Albeit I can set up categories and add items etc whenever I hit on a product link to get more details of an item the detail page fails to load and I recieve a message

"A critical error has occurred. Object reference not set to an instance of an object." I can add to the cart etc and the cart appears to be working normally in ever other aspect.

Can anyone advise me please.

thanks in advance.

Bryan
 
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4/1/2010 10:03 AM
 

Navigate to \desktopmodules\smith.buynow and edit the productdetail.ascx try commenting out or deleting the following lines at the very top:

<link href="/css/lightbox.css" rel="stylesheet" type="text/css" />
<script type="text/javascript" src="/js/prototype.js"></script>
<script type="text/javascript" src="/js/scriptaculous.js?load=effects,builder"></script>
<script type="text/javascript" src="/js/lightbox.js"></script>


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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4/1/2010 2:30 PM
 
Hi,

I tried the fix as you suggested. I still get the same error message.
 
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4/1/2010 2:53 PM
 

I forgot to add, the trial site is at www.global-drilling-supplies.com

Simply navigate to the drill shop page and click on any of the thumb images to replicate the error.

thanks

 
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4/1/2010 4:45 PM
 

Can you send an email to skelly@smith-consulting.com with an admin login to your site so I can see the error in the dnn event view and also look at your cart settings and product setup.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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