HomeHome Product Discus... Product Discus...SmithCartSmithCartHow do we get Textbox # 1 tokens to show up in the order confirmations emails and in the ManageOrdeHow do we get Textbox # 1 tokens to show up in the order confirmations emails and in the ManageOrde
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3/30/2010 2:05 PM
 

Under Checkout Step 1 Configuration we are using Textbox # 1 to allow the user to tell us what date the order needs to be shipped and Textbox # 2 for miscellaneous instructions.
How do we get these values/tokens to show up in the order confirmations emails and in the ManageOrderDetail?
 
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3/30/2010 2:46 PM
 

Currently those 2 fields do not show up in the order management or confirmation emails. The company name does however. As an alternative can you use the special instructions field on the confirmation page for your user to enter the date and instructions. The special instructions field is displayed in order management and the confirmation email.


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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3/31/2010 7:34 AM
 

I work with the gentleman who created this topic.

I'm not seeing the special instructions section in confirmation e-mails I receive, nor the Manage Order option in the Store Administration Options.

I have the "Show Speical Instructions" checkbox checked in the Confirmation Page Configuration section Buy.Now Module Settings page and it displays on the page "Step 3. Confirm Order"/"Your order is confirmed. Please print this page for your records." I type a date and other information in the special instructions text area, then click the Close button.

Those special instructions do not appear in a confirmation e-mail, nor the Manage Orders option as a field. (Store Admin Menu > Manage Orders)

Is there a way to add the Special Instructions as a field in the Manage Orders/Customer Orders page and if so, how?

 
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3/31/2010 2:06 PM
 

The special instructions field was added to the manage orders screen about a month ago you can see a screen shot here:

http://www.smith-consulting.com/produ...

If you dont see the special instructions on your manage orders screen then you are probably running an earlier version.

Since the special instructions are entered on the confirmation status page after the credit card is authorized and the email confirmation is sent, the user would need to click the "close" button at the bottom of the confirmation status page and a second email if generated with the special instructions in it.

Also, we recently added a "Send Email" button to the manage orders screen where you can resend the confirmation emails for an order.


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
4/1/2010 10:03 AM
 
skelly wrote:

The special instructions field was added to the manage orders screen about a month ago you can see a screen shot here:

http://www.smith-consulting.com/produ...

If you dont see the special instructions on your manage orders screen then you are probably running an earlier version.

Since the special instructions are entered on the confirmation status page after the credit card is authorized and the email confirmation is sent, the user would need to click the "close" button at the bottom of the confirmation status page and a second email if generated with the special instructions in it.

Also, we recently added a "Send Email" button to the manage orders screen where you can resend the confirmation emails for an order.

----------

What is the process for downloading the latest version of the shopping cart? We recently bought a version with a license for a client and we need to upgrade to get features like the special instructions to work.

 
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4/1/2010 10:44 AM
 

send an email to sales@smithcart.com and we will send you the latest version


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
New Post
4/1/2010 2:22 PM
 

We upgraded to the Shopping Cart, Version 2.72, to attempt to get the Special Instructions feature working as we have discussed above. We attempted to add an item to the shopping cart, and then when we clicked the Process Payment button to get to enter in Special Instructions on the payment process page, we got the error below...

A critical error has occurred.
Parameter count does not match Parameter Value count.

We went to the site log of the DNN site, and got this information below...

PortalName: Check Six
UserID: 1
UserName: host
ActiveTabID: 183
ActiveTabName: C6 Giveaways
RawURL: /C6Giveaways/tabid/183/ctl/Confirm/mid/694/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.checksix.us/C6Giveaways/tabid/183/ctl/Confirm/mid/694/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.2) Gecko/20100316 Firefox/3.6.2 (.NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: f1e16c44-a8f3-4b20-9d57-55da4755c891
InnerException: Parameter count does not match Parameter Value count.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Microsoft.ApplicationBlocks.Data.SqlHelper.AssignParameterValues
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Parameter count does not match Parameter Value count. ---> System.ArgumentException: Parameter count does not match Parameter Value count. at Microsoft.ApplicationBlocks.Data.SqlHelper.AssignParameterValues(SqlParameter[] commandParameters, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(String connectionString, String spName, Object[] parameterValues) at Smith.DNN.Modules.BuyNow.SqlDataProvider.AddStoreOrders(Int32 customerID, DateTime orderDate, Int32 payHistID, Decimal ShippingTotal, Decimal TaxTotal, Decimal HandlingCharge, String ShipFirstName, String ShipLastName, String ShipAddress1, String ShipAddress2, String ShipCity, String ShipState, String ShipZipcode, String ShipCountry, String Status, String ShipMethod, String AffiliateId, Int32 couponId, Decimal discount, Decimal memberDiscount, String memberRole, String PDTextbox, Decimal Surcharge, Int32 portalId) at Smith.DNN.Modules.BuyNow.ProductsController.AddStoreOrders(StoreOrdersInfo objStoreOrders) at Smith.DNN.Modules.BuyNow.Confirm.AddStoreOrder(Int32 PayHistID, String orderStatus) at Smith.DNN.Modules.BuyNow.Confirm.ProcessStatus(PaymentStatusInfo status) at Smith.DNN.Modules.BuyNow.Confirm.Submit() at Smith.DNN.Modules.BuyNow.Confirm.btnSubmit_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: GZSQL01

Do we need to create a whole new shopping cart or items due to the upgrade? Is there something we are not taking into consideration here?

 
New Post
4/1/2010 4:52 PM
 

It looks like the new stored procedures did not execute with the upgrade. What version of the cart did you upgrade from? Sometimes the server has locks on files that need to be upgraded, to release your cache and any locks on fields I recommend resetting iis using the "iisreset" command from the command prompt, recycle the iis application pool from iis manager and in your windows services from control panel restarting the sql server service then try the installation again.

We also offer a cart installation service here https://www.smith-consulting.com/buyn... if you would like us to do the upgrade for you.

-Scott


Scott Kelly
Project Manager
DotNetNuke Consulting, DotNetNuke Store and DNN Ecommerce
 
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HomeHome Product Discus... Product Discus...SmithCartSmithCartHow do we get Textbox # 1 tokens to show up in the order confirmations emails and in the ManageOrdeHow do we get Textbox # 1 tokens to show up in the order confirmations emails and in the ManageOrde