Hi,

This problem is quite important... In doing "sandbox" testing, I setup a test download product for 1.95. I entered all the info for purchasing, but, left the expiration date as invalid. I then got a declined error from the server because of the invalid expiration date. I then hit the back option and there was a serial number listed for each failed purchase attempt. So as you can see, the serial numbers are showing BEFORE the successful purchase.

I then went back and corrected the date of the credit card, and made a successful purchase, but you can see I got multiple serial numbers, but only paid one time.

Thanks for any reply on this. This is quite an important issue.

Steve

I also discovered that the download links on Cancelled orders are showing. In the Smith.MyAccount list, the failed orders show BOTH the download link, and a serial number.

That is good Scott. If possible, make sure they know about the multiple serial numbers assigned to an order. This may all be in the same part of the code, so they may already know about it.

Steve