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2/22/2011 12:15 PM
 

Once again, I've got product in and I'm having to eat the shipping myself because it isn't being calculated. This is extremely frustrating!

Here are the particulars:

  • v 3.06 (later versions will not work on my config)
  • Calculate shipping
  • UPS
  • Paypal standard

Here is the behavior:

  • If a customer clicks "calculate shipping", shipping is added
  • The first customer through (of some sort of session?) has shipping properly added
  • Customers who add more than one cart item have shipping properly added

All other customers do not have shipping added to their orders.

At ~$13 shipping per order, Smith Cart is costing me a lot of money right now.

Any ideas? This looks similar to another thread I found, but my version is different and my repro seems different.

 
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2/22/2011 7:40 PM
 

Your running on an old version of the cart, and most likley this issue had already been fixed releases after 3.08. If you want to confirm it has been fixed or not, you login to our test portal and configure the cart settings to match your cart settings and try to replicate the issue.

The url to the test site is: www7.smith-consulting.com

If you need login information for our test site, please send an email to christian@smith-consulting.com.

What in your config prevents you from upgrading to the latest version of the cart?


Thanks,

Christian

 
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