I had properly tested my site with 4.1 after upgrading to 4.21 our custom gateway does not seem to work. I can step through the whole checkout process - however after finalizing and order I am now presented with the following error on the cart page:

Can I downgrade to 4.1 from 4.21 just to check this... or can someone at smith please contact me. I have the site live and now the cart checkout is not working. Any help would be greatly appreciated.

Thanks.

Also please post the error message from your dnn event viewer.

-Scott

So you are saying that I can install 4.1 on top of 4.21? This will roll me back?

I keep backups for 7 days... anything older is truncated. So this won't work. As I said though. I did test this and I know that the order did go through at least 2 times on my tests before making this live. Does the event log tell you anything?

I know how to backup the products and start from sratch... should I unstall and restore my products back to 4.1?

OK... I have went back to 4.1 when I know it was working... however I still get an error... here again is the event viewer log:

AssemblyVersion: 5.6.1
PortalID: 4
PortalName: Ty Cobb - Museum
UserID: -1
UserName:
ActiveTabID: 442
ActiveTabName: Gift Store
RawURL: /GiftStore/tabid/442/ctl/Confirm/mid/997/Default.aspx?id=1206318D-53FE-4886-AA1C-93B18055DB2A
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: fb70cd5d-ba41-4e26-bc53-575212005e1c
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Confirm.GetItemTaxTotal
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Confirm.GetItemTaxTotal() at Smith.DNN.Modules.BuyNow.Confirm.GetTax() at Smith.DNN.Modules.BuyNow.Confirm.GetTotalAfterTax() at Smith.DNN.Modules.BuyNow.Confirm.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: WEBSERV01

Any ideas here? This was working before. I changed nothing - this is a complete rollback to 4.1 - Also what is the correct return URL for my store?

http://www.tycobbmuseum.org/GiftStore...

http://www.tycobbmuseum.org/GiftStore...

http://www.tycobbmuseum.org/GiftStore...

I assume it is the last one... am I correct?

What settings do you have for your taxes? Are you sure you have the taxes configured correctly?

Thanks,

Christian

Glad that worked for you and you were able to get it fixed!

Thanks,

Christian