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Joined: 4/19/2010
Posts: 11
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Got everything set up and working fine, and placed an order that successfuly went through (can be seen under order management as shipped and payment approved).
However, when going to "manage customers" or "manage payment information" there is nothing there (despite user being logged in when they made the purchase. How can we have customer information saved, and credit card information as well. Would have thought that was automatic, given those 2 menu options.
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Joined: 7/28/2009
Posts: 1452
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Are you referring to the "My Accounts" module or the manage customers from the store admin menu?
At your service,
Dave Smith
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Joined: 4/19/2010
Posts: 11
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I was referring to the manage customers from store admin menu.
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Joined: 4/19/2010
Posts: 11
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is there a settings option I need to change so that customer information is saved? anyone?
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Joined: 7/28/2009
Posts: 1452
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There is no setting to save customer data. After an order is placed customer, order and payment history is automatically saved to the database. If you can see data in manage orders you should be able to see the data from manage customers. You can verify that the data is being saved by looking in the smith_customer table. I have never heard this issue reported before, what version of the cart are you running and what payment gateway are you using?
At your service,
Dave Smith
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Joined: 4/19/2010
Posts: 11
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Yep, I can see manage orders information, but nothing at all in the customer or payment sections.
Using Authorize.net. Smith Cart version 02.74.00 for DNN4.
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Joined: 3/11/2010
Posts: 1979
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I cant replicate this issue can you upgrade to the latest version of the cart v2.84
Scott Kelly
Project Manager
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Joined: 4/19/2010
Posts: 11
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Where is the download link? The one that was emailed to me when I purchased no longer works. I can't find location on the site where I can download the latest version without purchasing another license.
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Joined: 3/11/2010
Posts: 1979
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Send an email to sales@smithcart.com and we will email you a download link.
-Scott
Scott Kelly
Project Manager
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Joined: 4/19/2010
Posts: 11
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Upgraded the module. Now we are getting "unavailable" errors all over the place. For example, trying to add a product:
An error has occurred.
Error: Add Products is currently unavailable.
this is really getting frustrating.
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Joined: 4/19/2010
Posts: 11
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Joined: 3/11/2010
Posts: 1979
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Before installing any module you should alway have a backup in case you need to restore. Can you post the error from the dnn event viewer?
Scott Kelly
Project Manager
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Joined: 4/19/2010
Posts: 11
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ModuleId: 2673
ModuleDefId: 190
FriendlyName: Product Details
ModuleControlSource: DesktopModules/Smith.BuyNow/ProductDetails.ascx
AssemblyVersion: 04.09.03
PortalID: 38
PortalName: Serious Fitness
UserID: 1036
UserName: seriousfitnessadmin
ActiveTabID: 858
ActiveTabName: Shopping
RawURL: /Shopping/tabid/858/ctl/ProductDetails/mid/2673/ProductID/13/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: a65b09a5-da79-4f80-bfe0-dcc60fed61c0
InnerException: (0): error CS1705: Assembly 'AjaxControlToolkit, Version=3.0.30930.28736, Culture=neutral, PublicKeyToken=28f01b0e84b6d53e' uses 'System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' which has a higher version than referenced assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.Compilation.BuildManager.PostProcessFoundBuildResult
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: (0): error CS1705: Assembly 'AjaxControlToolkit, Version=3.0.30930.28736, Culture=neutral, PublicKeyToken=28f01b0e84b6d53e' uses 'System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' which has a higher version than referenced assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' ---> System.Web.HttpCompileException: (0): error CS1705: Assembly 'AjaxControlToolkit, Version=3.0.30930.28736, Culture=neutral, PublicKeyToken=28f01b0e84b6d53e' uses 'System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' which has a higher version than referenced assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetBuildResultFromCacheInternal(String cacheKey, Boolean keyFromVPP, VirtualPath virtualPath, Int64 hashCode) at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---
Source:
Server Name: BONSAIPROD1
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Joined: 3/11/2010
Posts: 1979
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Joined: 4/19/2010
Posts: 11
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No, didn't help. I added those lines of code to the web.config and the DNN installation wouldnt load at all, so I had to remove them.
Also, I tried uninstalling and removing all smith cart files, then reinstalled the 2.84 version that you emailed me fresh. Still getting the error when I try to add products or do pretty much anything.
Here is the latest error from the event viewer:
ModuleId: 2713
ModuleDefId: 196
FriendlyName: Add Products
ModuleControlSource: DesktopModules/Smith.BuyNow/AddProducts.ascx
AssemblyVersion: 04.09.03
PortalID: 38
PortalName: Serious Fitness
UserID: 1587
UserName: host
ActiveTabID: 858
ActiveTabName: Shopping
RawURL: /Shopping/tabid/858/ctl/AddProducts/mid/2713/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 0e5db990-30f3-490d-bff6-bcfdf825f595
InnerException: (0): error CS1705: Assembly 'AjaxControlToolkit, Version=3.0.30930.28736, Culture=neutral, PublicKeyToken=28f01b0e84b6d53e' uses 'System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' which has a higher version than referenced assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.Compilation.BuildManager.PostProcessFoundBuildResult
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: (0): error CS1705: Assembly 'AjaxControlToolkit, Version=3.0.30930.28736, Culture=neutral, PublicKeyToken=28f01b0e84b6d53e' uses 'System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' which has a higher version than referenced assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' ---> System.Web.HttpCompileException: (0): error CS1705: Assembly 'AjaxControlToolkit, Version=3.0.30930.28736, Culture=neutral, PublicKeyToken=28f01b0e84b6d53e' uses 'System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' which has a higher version than referenced assembly 'System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetBuildResultFromCacheInternal(String cacheKey, Boolean keyFromVPP, VirtualPath virtualPath, Int64 hashCode) at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---
Source:
Server Name: GENERIC80
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