HomeHome Product Discus... Product Discus...SmithCartSmithCarterror when going from the cart to the checkouterror when going from the cart to the checkout
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4/12/2011 6:56 AM
 

I get A critical error has occurred.

Object reference not set to an instance of an object.

When clicking on the checkout button. It returns back to the store page. I am using First Data Global Connect Linkpoint. I need to get to the chekout page to give the URL to First Data Global Connect. Any Ideas?

 
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4/12/2011 1:49 PM
 
What version of the cart are you running?


Kevin
 
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4/13/2011 10:33 AM
 

Kevin, I am running version 3.99. This is the details of the error.

 

AssemblyVersion: 5.6.2
PortalID: 0
PortalName: Toners Outlet
UserID: 1
UserName: host
ActiveTabID: 64
ActiveTabName: HP
RawURL: /Store/HP/tabid/64/ctl/Cart/mid/417/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://tonersoutlet.com/Store/HP/tabid/64/ctl/Cart/mid/417/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.16) Gecko/20110319 Firefox/3.6.16 GTB7.1
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: d8d3ef8a-52f6-4f19-ab08-ca3d14bae6a7
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: Smith.DNN.Modules.BuyNow.Cart.IsRestrictedState
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Smith.DNN.Modules.BuyNow.Cart.IsRestrictedState() at Smith.DNN.Modules.BuyNow.Cart.btnApply_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e) at System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: DS000787

 
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4/13/2011 11:02 AM
 

Getting the same error in 4.26 with orders that contain Special Instructions...

 
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4/13/2011 11:15 AM
 

No special orders

 
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4/13/2011 4:18 PM
 
Chuck,

Can you post a screen shot of the BuyNow settings? And also are you using Product Level Shipping and restricted states?

Thanks, Kevin
 
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