Tags not being filled in in confirmation mails

Item		Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}
You have no items in your shopping cart.
Subtotal	{{minicart.cartTotals.SubTotal \| currency : '$' : 2}}

Item

Qty

Total

{{cartItem.ProductName}}
SKU: {{cartItem.ProductSku}}

{{cartItem.Quantity | number : 2}} x {{cartItem.UnitCost | currency : '$' : 2}}

{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}

You have no items in your shopping cart.

Subtotal

{{minicart.cartTotals.SubTotal | currency : '$' : 2}}

Image	Item	Qty	Total
	{{cartItem.ProductName}} SKU: {{cartItem.ProductSku}}	{{cartItem.Quantity \| number : 2}} x {{cartItem.UnitCost \| currency : '$' : 2}}	{{cartItem.UnitCost * cartItem.Quantity \| currency : '$' : 2}}
{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}
You have no items in your shopping cart.

Image

Item

Qty

Total

{{cartItem.ProductName}}
SKU: {{cartItem.ProductSku}}

{{cartItem.Quantity | number : 2}} x {{cartItem.UnitCost | currency : '$' : 2}}

{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}

You have no items in your shopping cart.

SKU

Product Name

Unit Cost

Qty

Line Total

{{itemVariant.VariantHasText ? (itemVariant.VariantName + ': ' + itemVariant.VariantText) : (itemVariant.VariantGroup + ': ' + itemVariant.VariantName)}}

You have no items in your saved shopping cart.

Status	Order No.	Order Date	Ship To	Order Total	Pay Total	Balance
Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}	{{order.OrderID}}	{{order.OrderDate \| date : 'M/d/yyyy'}}	{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}	{{order.GrandTotal \| currency : '$' : 2}}	{{order.PayTotal \| currency : '$' : 2}}	{{order.GrandTotal - order.PayTotal \| currency : '$' : 2}}

Status

Order No.

Order Date

Ship To

Order Total

Pay Total

Balance

Bill Me Later Open Ready To Ship Shipped Picked Up Cancelled Incomplete On Hold Back Ordered Returned {{order.Status}}

{{order.ShipFirstName}} {{order.ShipLastName}}, {{order.ShipAddress1}} {{order.ShipAddress2}}, {{order.ShipCity}}, {{order.ShipState}} {{order.ShipZipcode}}

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Tags not being filled in in confirmation mails

4/26/2011 7:08 PM

Steve Halpern

Joined: 6/1/2010

Posts: 179

Tags not being filled in in confirmation mails

Hi,

I just installed the latest 4.28 and the customer mail is getting unassigned tags... See the ones not assigned. Is anyone else getting this?

SubTotal:	$119.95
Discount :	-$0.00
[SHIPPINGLABEL]	[SHIPPING]
[HANDLINGLABEL]	[HANDLING]
Sales Tax	$0.00


Total:	$126.90

4/27/2011 1:21 PM

Joined: 1/1/0001

Posts: 0

Re: Tags not being filled in in confirmation mails Modified By on 4/27/2011 3:07:34 PM

Hi Steve,

I was able tho replicate this issue but not exactly can you send me screen shots of your shipping and handling settings.

Thanks, Kevin

4/28/2011 9:02 AM

Steve Halpern

Joined: 6/1/2010

Posts: 179

Re: Tags not being filled in in confirmation mails

Hi Kevin,

An image is pasted below. Also, when re-sending order information via the admin screen, it shows like this:

SubTotal:	$249.00
Discount:	-$0.00
Shipping & Handling:	[SHIPPING]
[HANDLINGLABEL]	[HANDLING]
Tax:	$0.00
[PSTLABEL]	[PST]
[SURCHARGELABEL]	[SURCHARGE]
Order Total:	$255.95

Image is attached...

4/28/2011 9:38 AM

Mike Damico

Joined: 12/30/2010

Posts: 190

Re: Tags not being filled in in confirmation mails

I have the same issue with my receipts. Just adding my comment so I'm alerted when the issue is resolved.

Thanks,

-Mike

4/28/2011 12:52 PM

Joined: 1/1/0001

Posts: 0

Re: Tags not being filled in in confirmation mails

Hi Guys,

I was able to replicate this and have sent it to programming. I will post back with an update.

Thanks, Kevin

4/28/2011 7:10 PM

Joined: 1/1/0001

Posts: 0

Re: Tags not being filled in in confirmation mails

Hi guys,

A hotfix is now available on the downloads page to solve this issue.

Thanks, Kevin

5/2/2011 12:14 PM

Steve Halpern

Joined: 6/1/2010

Posts: 179

Re: Tags not being filled in in confirmation mails

Hi Kevin,

Thanks for the hotfix! One more module that may need fixing is when you have info sent when managing an order, such as sending the shipping message to the customer. In this case, it still shows as pasted below. But a new order did come in correctly, so maybe a few more DLL's need to be updated also. I did not check re-sending order information also, but maybe that is the same as sending shipping information.

SubTotal: $99.95
Discount: -$0.00
[SNHLABEL] $34.95
Tax: $0.00
[PSTLABEL] [PST]
[SURCHARGELABEL] [SURCHARGE]
Order Total: $134.90

5/3/2011 8:20 AM

Mike Damico

Joined: 12/30/2010

Posts: 190

Re: Tags not being filled in in confirmation mails

I regularly upgrade my SmithCart install, but just an FYI I am running cart version 4.24 and I also experienced the token issue; your changelog page says that it was only in v4.28. Not sure if that matters or not, but I am assuming that when a hotfix is applied that all later released versions address the issue.