So I'm running into a problem where some of our customers are being charged for shipping... and some of them are not. We have free shipping set up for orders over $60, but these orders getting free shipping are not even close to $60.
We are using Zone & Weight shipping, and although I think it is set up properlly... this may be where my problem lies. Also, when I go to checkout it gives me two different shipping options/prices to choose from, even though I only have 1 custom ship method which I'm using.
Any help would be greatly appreciated. Or any advice on an easier solution. I don't want to do UPS shipping calculator, because in many cases it costs our customers much more to ship through UPS.